Business Details
Emergency
services
Your Trusted GP Practice in Matlock
Lime Grove Medical Centre is a dedicated healthcare provider serving the Derbyshire Dales community. As part of the Derbyshire Dales Primary Care Network, we offer comprehensive general practice services, including routine and urgent appointments, home visits for housebound patients, and extended access to evening and weekend consultations. Our practice utilises advanced digital tools like SystmOnline and the NHS App to enable seamless online booking, electronic prescriptions, and secure access to medical records.We prioritise patient-centred care through initiatives such as dementia-friendly services, interpreter support, and SMS appointment reminders. Our team of experienced clinicians and healthcare professionals is committed to delivering high-quality, evidence-based care while actively contributing to the training of future medical practitioners. With a CQC rating of 'Good', we maintain rigorous standards in clinical governance, patient safety, and service accessibility across all our operations.
Services
Appointments
Prescriptions
Home Visits
Vaccinations
Online Services
Test Results
Travel Health
Electronic Prescriptions
Patient Advice
Clinic Appointments
Highlights and features
- We provide home visits for housebound patients through our dedicated Primary Care Network service
- Our practice offers extended access to evening and weekend appointments via DDPCN partnerships
- We utilise secure digital platforms for online appointments, prescriptions, and medical records access
- Our team contributes to training future healthcare professionals under expert supervision
- We maintain dementia-friendly facilities and services across our practice
Associations and certifications
- Care Quality Commission (CQC)
Services
Appointments
We offer multiple appointment booking options including NHS App, SystmOnline, phone calls, and in-person visits. Our reception team triages urgent cases to ensure appropriate clinician allocation. Telephone advice services allow patients to receive clinical guidance without physical visits.
Prescriptions
Repeat prescriptions can be ordered via online platforms, email, or physical request slips. We process electronic prescriptions directly to chosen pharmacies. Patients require 72 working hours for prescription completion and must attend annual medication reviews with healthcare professionals.
Home Visits
Our Primary Care Network provides home visits for housebound patients. Requests made before 8:00 AM undergo clinical triage to determine necessity. Visits may be conducted by GPs, Advanced Clinical Practitioners, or Paramedics depending on patient needs.
Online Services
Secure online platforms enable appointment management, electronic record access, and prescription requests. SystmOnline requires in-person registration with photographic ID. We also provide SMS appointment reminders and interpreter services for enhanced accessibility.
Vaccinations
We administer NHS-recommended vaccines according to national schedules. Our staff provides travel health advice including required vaccinations and medications. The service explains vaccine safety, efficacy, and importance in disease prevention for patients of all ages.
Questions
How do I book an appointment?
Appointments can be booked via NHS App, SystmOnline, phone (01629 581586), or in-person at reception. Urgent cases receive priority triage to appropriate clinicians.
What home visit arrangements exist?
Home visits are available for housebound patients. Contact us before 8:00 AM for triage assessment. Visits may be conducted by GPs, ACPs, or Paramedics through our Primary Care Network.
How do online medical records work?
SystmOnline provides secure access to electronic medical records. Registration requires in-person verification with photographic ID at our Matlock practice location.
What travel health services are available?
We provide travel vaccinations and medication advice. Consult our team for destination-specific health recommendations and required immunisations before international travel.
How are prescription requests processed?
Allow 72 working hours for prescription completion. Electronic prescriptions can be sent directly to chosen pharmacies. Annual medication reviews are required for repeat prescriptions.
