Find Your Dream Home with Baskeys
At Baskeys, we pride ourselves on being the leading provider of student accommodation and professional lettings in Newcastle upon Tyne. With a wide range of properties available, from ensuite bedrooms to 8-bed houses, we cater to the needs of students and professionals alike. Our team is dedicated to providing exceptional customer service, ensuring that our tenants feel at home in their new pad.
Our History
Baskeys has been a staple in the Newcastle letting market for many years, building a reputation for excellence and trustworthiness. We understand the importance of finding the right property, which is why we work tirelessly to ensure that our portfolio is always up-to-date and diverse. From stylish apartments in the city centre to spacious houses in the suburbs, we have something for everyone.
Our Services
At Baskeys, we offer a comprehensive range of services designed to make your renting experience as smooth and hassle-free as possible. Our team is comprised of experienced professionals who are passionate about delivering exceptional customer service. Whether you're a student looking for a place to call home during your university days or a professional seeking a convenient and comfortable place to live, we've got you covered.
Student Accommodation
We understand that students have unique needs when it comes to accommodation. That's why we offer a wide range of student-friendly properties, from shared houses to studio apartments. Our student rentals are carefully selected to ensure that they meet the highest standards of quality and comfort. Whether you're a fresher or a postgraduate, we've got the perfect property for you.
Professional Lettings
For professionals, we offer a selection of stylish and conveniently located properties, from modern apartments to spacious houses. Our professional rentals are designed to provide the perfect blend of comfort, convenience, and affordability. Whether you're a young professional or an established individual, we've got the perfect property for you.
Baskeys Reviews: A Summary of Student Experiences
The Consensus: Avoid Baskeys at All Costs
The majority of reviewers (11 out of 17) have given Baskeys a 1-star rating, citing various grievances ranging from poor maintenance and unprofessionalism to charges for damages they didn't cause.
Common Complaints
- Unfair Charges: Many reviewers reported being charged for damages they didn't cause or being ripped off with excessive bills.
- Poor Maintenance: Several reviewers experienced difficulties in getting issues resolved, with some being told that problems existed before they moved in.
- Unprofessionalism: Some reviewers felt that Baskeys staff were unhelpful and unresponsive, and that the company prioritizes profit over customer satisfaction.
The Minority: Positive Experiences
A few reviewers (5 out of 17) had positive experiences with Baskeys, praising the staff for being friendly and helpful, and the properties for being clean and well-maintained.
Notable Comments
- Hidden Costs: Some reviewers warned about hidden costs and charges associated with Baskeys.
- Deposit Issues: Several reviewers reported difficulties in getting their deposits back, with some being charged for damages they didn't cause.
- Poor Communication: Some reviewers felt that Baskeys staff were unhelpful and unresponsive, leading to frustration and stress.
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