Business Details
14 Years
experience
Your Trusted Letting Agents in Newcastle upon Tyne
Established in 2012, My House-n E-NE has been dedicated to assisting students, professionals, and landlords in navigating the complexities of lettings and property management. Our expertise lies in connecting tenants with ideal accommodations in Newcastle while offering landlords comprehensive property management solutions. We prioritise clear communication, ensuring tenant concerns are resolved promptly and landlords receive reliable support. Our team's passion for the industry is evident in our tailored approach to client needs, whether securing student housing or optimising rental yields.With a focus on affordability, we maintain competitive admin fees without compromising service quality. Our membership in Client Money Protect and the Property Redress Scheme underscores our commitment to transparency and trust. By combining local market knowledge with innovative marketing strategies, we deliver stress-free experiences for all stakeholders in the Newcastle property market.
Services
Student Accommodation
Property Management
Landlord Services
Tenant Support
Rental Yield Optimisation
Details
- Year established: 2012
Highlights and features
- We have over a decade of experience in student and professional lettings.
- Our team secures higher rental yields for landlords through strategic management.
- We offer affordable admin fees compared to industry standards.
- We provide prompt resolution of tenant issues with transparent communication.
- Our local market expertise ensures tailored property solutions for all clients.
Associations and certifications
- Client Money Protect
- Property Redress Scheme
What people say
Fantastic communication
Affordable admin fees
Prompt issue resolution
Professional and supportive staff
Higher rental yields secured
Services
Student Accommodation
We specialise in securing high-quality student housing in Newcastle, offering fully furnished properties near universities. Our streamlined electronic paperwork ensures groups secure homes well before the academic year begins. Properties include houses and flats with modern amenities, all managed under strict compliance with local regulations.
Property Management
Our full-service management covers rent collection, tenant communication, and property maintenance. We handle legal compliance, HMO licensing, and quarterly reporting for non-resident landlords. Regular inspections and detailed inventory reports ensure landlords' investments remain protected and profitable through market fluctuations.
Landlord Services
We provide tailored services for landlords, including tenant find, tenancy renewals, and yield optimisation. Our team secures competitive rental rates and ensures timely payments while maintaining tenant satisfaction. Additional services include council license applications, EPC certificates, and floor plan creation to maximise property appeal.
Tenant Support
Tenants receive dedicated support from move-in to lease end, including maintenance reporting and billing inquiries. Our responsive communication ensures issues are resolved promptly, with affordable admin fees compared to industry standards. We offer inclusive packages covering utilities and council tax for hassle-free living.
Rental Yield Optimisation
We analyse market trends to recommend strategic rent increases and property improvements. By securing higher yields without compromising tenant retention, we balance landlord profits with competitive pricing. Our expertise in Newcastle's student market ensures properties remain occupied year-round with reliable tenants.
People
Andrew
Founder
With over a decade of experience in Newcastle's property market, Andrew leads My House-n E-NE's strategic direction. He specialises in landlord-tenant relations and has secured higher rental yields for clients through innovative management approaches while maintaining strong tenant satisfaction levels.
Meena
Property Manager
Meena oversees day-to-day property operations, ensuring compliance with legal requirements and HMO licensing. Her expertise in tenant communication and issue resolution has contributed to high retention rates. She works closely with landlords to optimise portfolio performance through regular market analysis.
Lukas
Tenant Relations Officer
Lukas manages tenant onboarding and support, streamlining electronic paperwork for student groups. He ensures prompt resolution of maintenance requests and facilitates smooth check-ins/check-outs. His approachable manner has earned consistent positive feedback in client reviews.
Questions
What areas do you cover for property management?
We specialise in Newcastle upon Tyne, focusing on student areas like Jesmond and city centre locations. Our local expertise ensures optimal property management solutions tailored to this market.
How do you handle tenant-landlord communication?
We act as intermediaries, ensuring clear and timely communication between tenants and landlords. Our team resolves issues promptly while maintaining professional boundaries and documentation.
What fees do you charge for property management?
Management fees start at 12% of monthly rent, with transparent pricing for additional services like tenant find, inventory reports, and license applications. All prices exclude VAT.
Do you offer student accommodation with bills included?
Yes, we provide bills-inclusive packages covering utilities and council tax. These packages simplify budgeting for students while ensuring properties remain competitively priced.
How do you ensure property compliance with regulations?
We handle HMO licensing, EPC certificates, and council requirements. Regular inspections and documentation updates ensure all properties meet current legal standards.
Can landlords track their property performance online?
We provide rent statements and property reports to keep landlords informed. While we don't offer a digital portal, our team ensures timely updates and accessible documentation.
