Rent with confidence, rent with Thompsons
Established in 1933, Thompsons Estate Offices Ltd is a reputable estate agency based in Ipswich, Suffolk. We specialize in renting and managing properties across Suffolk, with a high proportion of our portfolio located in Felixstowe. Our team of experienced professionals is dedicated to providing a friendly and professional service to both landlords and tenants.
Our Services
At Thompsons, we offer a comprehensive range of services tailored to meet the individual needs of our clients. For landlords, we provide a high-quality property management service, whether you're looking for long- or short-term tenants. Our experienced team will handle everything from marketing your property to conducting thorough tenant screenings, ensuring that your asset is in good hands. We also offer a let-only service, which allows landlords to manage their properties independently.
For tenants, we have a vast portfolio of properties across Suffolk, ranging from studio flats to large detached houses. Our properties are carefully selected to cater to different tastes and budgets, and our team is always happy to assist with viewings and applications. We take pride in building long-term relationships with our tenants, and we strive to provide a seamless renting experience.
Our Expertise
With over 85 years of experience in the industry, Thompsons has developed a deep understanding of the local market and a strong reputation for providing exceptional customer service. Our team is comprised of knowledgeable and friendly professionals who are committed to delivering a personalized service to each and every client. Whether you're a landlord or a tenant, you can trust that your interests are protected and your needs are met.
Our Values
At Thompsons, we value honesty, integrity, and transparency in all our dealings. We believe in building long-term relationships based on trust, respect, and open communication. Our goal is to provide a seamless and stress-free experience for all our clients, and we strive to exceed expectations at every opportunity.
Unprofessionalism and Lack of Accountability
Several reviewers have expressed frustration with the unprofessional behavior of Thompsons' agents, citing rude and dismissive attitudes, lack of communication, and a general sense of disorganization.
Poor Property Maintenance and Repair
Many reviewers have reported issues with the maintenance and repair of properties, including ignored requests for repairs, lack of follow-up, and unprofessionalism in dealing with issues.
Unfair Business Practices
Some reviewers have accused Thompsons of unfair business practices, including raising rent unfairly, keeping deposits without justification, and exploiting vulnerable tenants.
Positive Experiences
On the other hand, some reviewers have reported positive experiences with Thompsons, citing thorough referencing, professional communication, and efficient property management.
Disputes and Conflicts
Several reviewers have reported conflicts and disputes with Thompsons, including disagreements over deposits, allegations of fraud, and frustration with the company's response to issues.
