Trusted Healthcare for a Healthier You
Welcome to Sloan Medical Centre, a medical centre located in Sheffield, committed to providing the highest standard of care for all our patients. As a team, we pride ourselves on treating every patient with dignity, respect, and compassion. Our values are built on getting the basics right, making a difference, and valuing the contributions of every individual within our team.
Our Services
At Sloan Medical Centre, we offer a wide range of services designed to meet the diverse needs of our patients. Our team of experienced doctors, nurses, and other healthcare professionals are committed to providing exceptional care, from routine check-ups to chronic condition management. Whether you're experiencing a minor ailment or a more complex health issue, we're here to support you every step of the way.
Online Services
We understand that life can be busy, which is why we offer online services to make it easier for you to manage your healthcare. Book an appointment, request a prescription, or access your medical records anytime, anywhere. Our online services are designed to be convenient, efficient, and accessible, giving you greater control over your healthcare.
Prescriptions
Our team can provide prescriptions for a wide range of medications, from routine prescriptions to special requests. Please note that for prescription requests or queries, submit a medical request form, as using the administrative route may result in delays or miscommunication. We also offer a total triage system, where our healthcare professionals can provide advice and guidance on managing your condition, without the need for a face-to-face consultation.
Patient Information
As a valued patient, we want to ensure you have access to all the information you need to manage your health effectively. On our website, you'll find a range of resources, including patient information sheets, health platform links, and contact details. If you're thinking of joining our practice, we offer a comprehensive overview of the level of care we provide to our patients. We also provide information on vaccinations, including the COVID-19 vaccine, and our total triage system.
Staff Training Closure
Please note that our Blackstock Branch site will be closing at 12:30 pm on May 15th for staff training. Our main site at Little London Road will remain open as usual. We apologize for any inconvenience this may cause and appreciate your understanding.
Community Outreach
As part of our commitment to the local community, we participate in various initiatives and campaigns. This includes the COVID-19 vaccine campaign, where we offer the Moderna vaccine to eligible patients. We also provide information on urgent medication supplies, including the NHS 111 service, which can prescribe medication if you're running low and unable to visit your GP practice.
Measles Awareness
Measles is a serious and potentially life-threatening disease, especially for those with weakened immune systems. If you think you or someone you know is showing symptoms of measles, please do not visit the surgery, walk-in centre, or accident and emergency department. Instead, call ahead for advice to prevent the spread of the disease.
Our Commitment
At Sloan Medical Centre, we're committed to providing exceptional care to every patient, every time. We value your feedback and suggestions, which help us to continuously improve our services and meet the evolving needs of our patients. By choosing to join our practice, you're choosing to be part of a team that genuinely cares about your health and wellbeing.
Overall Experience
The reviews indicate a mixed experience with Sloan Medical Centre. While some patients have had positive experiences with the doctors and staff, many have reported difficulties with the new online system, long wait times, and rudeness from reception staff.
Positive Experiences
Some patients have reported positive experiences with the doctors, citing helpful and caring attitudes. Dr. Savage, Dr. Artan, and Dr. Addison were specifically mentioned as being understanding and helpful. The practice nurse, Steph, was also praised for her treatment and efforts to get an appointment at a hospital. Some patients have reported swift and efficient service, with doctors calling back promptly and arranging for samples to be taken.
Negative Experiences
Many patients have reported difficulties with the new online system, citing that it is only available at 8 am and is often shut down. Some have had trouble contacting the surgery, with phones not being answered and emails being ignored. Reception staff have been criticized for being rude, dismissive, and condescending. Long wait times and difficulty getting appointments have also been reported. Some patients have had bad experiences with specific reception staff members, citing rudeness and unhelpfulness.
New Online System
The new online system has been a source of frustration for many patients. Some have reported difficulty accessing the system, with it only being available at 8 am and often being shut down. Others have reported that the system does not allow for non-urgent requests to be made, leading to difficulties in getting appointments.
Staff Issues
Reception staff have been criticized for being rude, dismissive, and condescending. Some patients have reported being spoken to in an unacceptable manner and feeling belittled. One patient reported being told to "stop making a fuss" when trying to get an appointment.
