Providing a friendly and efficient service with a can-do attitude
Nestled conveniently in Sheffield, Rustlings Road Surgery provides compassionate and comprehensive healthcare to over 4,800 patients. Our dedicated team of experienced doctors, nurses, and healthcare professionals are committed to delivering a friendly and efficient service with a can-do attitude.
Who We Are
Our team comprises skilled and dedicated individuals, including:
- Three experienced GPs: Dr Lydia Mawer, Dr Elizabeth Ness, and Dr Eppie Habashi
- Advanced Nurse Practitioner: Billiejean Walch
- Paramedic: James Stirland
- Practice Nurse: Zoe Salomon
- Healthcare Assistant: Helen Jackson
Our Services
We offer a wide range of services to cater to diverse healthcare needs. These include:
General Medical Care
- Routine consultations and examinations
- Chronic disease management
- Minor illness and injury treatment
- Women's and men's health services
- Travel vaccinations and screenings
Preventative Care
- Health screening and vaccinations
- Smoking cessation programs
- Weight management advice
- Travel consultations
Enhanced Services
- Home visits for vulnerable patients
- Minor illness and injury care in collaboration with Hallamshire Hospital
- Partnership with Sheffield City GP Health Centre for additional resources
Our Approach
At Rustlings Road Surgery, we believe in:
- Patient-centered care: We prioritize understanding your individual needs and concerns.
- Shared decision-making: We collaborate with you to develop personalized healthcare plans.
- Continuous improvement: We actively seek feedback and adapt our services to better serve you.
Making an Appointment
Scheduling an appointment is easy! Simply contact us by phone on 0114 268 4567 or request an appointment through our online system.
We look forward to caring for you and your family!
Overall Patient Experience
The patients' reviews highlight a mixed bag of experiences at Rustlings Road Surgery. While some patients have reported excellent service, others have had disappointing encounters.
Positive Feedback
Many patients have praised the friendly and helpful staff, with some noting that the doctors and nurses are excellent and caring. Some have mentioned that the practice has gone above and beyond to help them, even outside of regular hours. Patients have also appreciated the quick response times and clear guidance from the medical team.
Negative Feedback
On the other hand, some patients have reported negative experiences, including long wait times, unsympathetic staff, and difficulties in getting appointments. A few patients have expressed frustration with the receptionists, citing rudeness and unhelpfulness. Others have reported issues with getting prescriptions and experiencing poor communication from the practice.
Staff Performance
The doctors, nurses, and physician associates have generally received positive feedback, with many patients praising their caring and professional attitude. Dr. Wight, in particular, has been mentioned several times as an excellent GP. However, some patients have criticized the receptionists, citing rudeness and unhelpfulness.
