Transforming your home, one loft at a time
At Fin & Fur Ltd, we are passionate about providing high-quality pet care products and services to our valued customers. As a leading online pet store, we understand the importance of keeping your furry friends happy and healthy. Our team of pet enthusiasts is dedicated to sourcing the best products from trusted brands, ensuring that your pets receive the care they deserve.
Our Mission
Our mission is to provide a one-stop-shop for all your pet care needs, offering a wide range of products for dogs, cats, fish, and small animals. We strive to create a seamless online shopping experience, ensuring that our customers can easily find and purchase the products they need. Our commitment to quality, customer service, and competitive pricing sets us apart from other online pet stores.
Our Services
At Fin & Fur Ltd, we offer a comprehensive range of services to cater to the diverse needs of our customers. Our online store features a vast collection of pet care products, including food, treats, toys, grooming tools, and accessories. We also provide a price match guarantee, ensuring that our customers get the best value for their money. Additionally, we offer free shipping on orders over 29, click and collect service, and a safe and secure online ordering system.
About Our Team
Our team at Fin & Fur Ltd is comprised of pet enthusiasts who share a common goal - to provide exceptional customer service and pet care products. We are committed to staying up-to-date with the latest trends and developments in the pet care industry, ensuring that our customers receive the best advice and products. Our team is dedicated to building long-term relationships with our customers, providing them with personalized service and support.
Why Choose Us
At Fin & Fur Ltd, we pride ourselves on our commitment to quality, customer service, and competitive pricing. Our online store offers a convenient and secure way to shop for pet care products, with a wide range of brands and products to choose from. We also provide a price match guarantee, ensuring that our customers get the best value for their money. Our team is dedicated to providing exceptional customer service, ensuring that our customers are completely satisfied with their online shopping experience.
Excellent Service and Products
Fin and Fur has received numerous positive reviews from satisfied customers. Many reviewers have praised the knowledgeable and helpful staff, who have gone above and beyond to address their queries and concerns. For example, Soibhan's extensive knowledge of dog allergies and nutrition was instrumental in helping Sarah Miller's Cockapoo, George, find relief from itching and paw licking. Similarly, Karen's expertise helped Dawn Williams find the perfect food for her Frenchies.
Reviewers have also commended the high-quality products available at Fin and Fur, including their own brand of dog food. Many customers have reported significant improvements in their dogs' health and well-being after switching to Fin and Fur's products. The store's commitment to providing excellent customer service and expert advice has earned it a loyal following.
Disappointing Experience
However, one reviewer, Family Gaming, had a negative experience at Fin and Fur. They found the staff to be rude and judgmental, asking personal questions about their dog's life and behavior. They felt belittled and unwanted, ultimately deciding not to shop at the store again.
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