Travel with ease, travel with Yellow Cars Ltd
At Yellow Cars Ltd, we pride ourselves on being one of the most trusted and established taxi companies in Reading, providing seamless travel experiences to our customers. With a long-standing history of delivering efficient and reliable transportation services, we've built a reputation for being the go-to partner for all your travel needs.
Our Heritage
Our story began many years ago, and since then, we've been committed to providing exceptional taxi services to the people of Reading and its surrounding areas. Over the years, we've fine-tuned our operations to ensure that every journey is a comfortable, safe, and memorable one. Our team of experienced drivers, call centre staff, and management are dedicated to providing a superior customer experience.
Our Services
At Yellow Cars Ltd, we offer a comprehensive range of taxi services designed to cater to diverse customer needs. From airport transfers to wheelchair-accessible taxis, university taxi services to school transportation, and executive chauffeur-driven cars to minibus hire, we've got you covered. Our services are tailored to provide utmost comfort, convenience, and flexibility, ensuring that you can get where you need to go, when you need to.
Our competitive pricing, combined with our commitment to environmentally conscious travel, sets us apart from other taxi services in Reading. We promote shared travel, allowing you to play your part in creating a greener world while reaching your destination. Our user-friendly mobile app and online booking system make it easy to secure your ride with just a few clicks.
Our Values
At Yellow Cars Ltd, we're dedicated to providing a customer-led service that exceeds your expectations. We believe in building long-term relationships with our customers, and we strive to continually improve our services to meet the evolving needs of our valued customers. Our core values centre around efficiency, reliability, and customer satisfaction, ensuring that every journey with us is an unforgettable one.
Reliability Issues
Many customers have experienced reliability issues with this taxi company, including late arrivals, cancelled bookings, and unfulfilled promises. Some customers were left stranded, while others had to take alternative transportation.
Poor Booking Process
Several customers had issues with the booking process, including cancelled bookings without notification, unclear payment terms, and inconsistent communication from the company.
Driver Performance
While some customers praised their drivers for being friendly, helpful, and professional, others had negative experiences, including late arrivals and poor communication.
Positive Experiences
On the positive side, some customers praised the company for their reliable and efficient service, friendly and helpful drivers, and accommodating staff. A few customers appreciated the company's willingness to go the extra mile to ensure their needs were met.
