Building Relationships, Building Solutions
At Macsons Cars, we are a small family-owned business with a passion for providing exceptional customer service and selling high-quality used cars. With over 30 years of experience in the industry, our team is dedicated to making the car-buying process as smooth and stress-free as possible.
Our Story
Macsons Cars was founded by Craig McMullen, who has spent his entire career in the automotive industry. With 15 years as a Director of a local franchise dealer group, Craig has gained a wealth of knowledge and expertise in the field. Craig's son, Lewis, joined the business after leaving college and brings a new wave of energy and enthusiasm to the company.
Our Approach
At Macsons Cars, we are committed to providing an honest and transparent service, free from the high-pressure sales tactics often associated with the industry. We believe in building relationships with our customers, listening to their needs, and offering tailored solutions. Our team is dedicated to ensuring that every customer leaves our showroom feeling informed, happy, and satisfied.
Our Vehicles
Our showroom in Hinckley stocks a wide range of high-quality used cars from renowned manufacturers such as Aston Martin, Bentley, BMW, and many more. Whether you're looking for a sleek and stylish convertible or a practical and reliable family car, we have something for everyone. Our vehicles are meticulously maintained, and our team is always happy to provide detailed information about each car's history, condition, and features.
Our Services
At Macsons Cars, we offer a range of services to make the car-buying process as easy as possible. Our finance specialists can help you find the right deal, and our team is always available to answer any questions you may have. We also offer a warranty and maintenance services to ensure that your new car remains in top condition.
Testimonials
We're proud of our reputation for delivering exceptional customer service and high-quality vehicles. Here's what some of our satisfied customers have said about their experiences with us:
"Excellent service provided by Craig and Lewis, not your stereotypical car dealer. They actually care about providing excellent customer service and quality cars." - John Cooper Works Mini Clubman
"Fantastic car buying experience. The guys at Macsons are very knowledgeable and helpful, they made the whole process really easy and smooth." - Chris Hobbs
" Highly recommend Macsons cars. I picked up my Ford Kuga yesterday what a great experience from start to finish. Craig & Lewis who looked after me were really on the ball." - Edward Kerby
Get in Touch
If you're looking for a stress-free and enjoyable car-buying experience, look no further than Macsons Cars. Contact us today and let us help you find your perfect car.
Positive Experiences
Professionalism and Exceptional Service
Many customers have praised Macsons Cars for their professionalism and exceptional service. They have been commended for making customers feel special, providing efficient and friendly service, and being genuine car enthusiasts.
Quality of Vehicles
The quality of vehicles sold by Macsons Cars has been highly praised. Customers have noted that the vehicles are immaculately prepared, with attention to detail and extra features such as window tints and body kits.
After-Sales Care
Several customers have praised the after-sales care provided by Macsons Cars, with Lewis being particularly helpful. The dealership has been commended for going above and beyond to ensure customer satisfaction.
Testimonials
Numerous customers have left glowing reviews, stating that they would highly recommend Macsons Cars and would definitely return for their next car purchase.
Negative Experience
Poor After-Sales Care
One customer had a negative experience with Macsons Cars, citing poor after-sales care. They reported an issue with their vehicle and were met with defensive and aggressive behavior from Craig. The customer was dissatisfied with the resolution offered and felt that the dealership did not stand behind their warranty.
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