Macsons Cars is a small, family-run business which started 8 years ago after the owner, Craig McMullen, spent 30 years managing main agents and 15 years as a director of a local franchise dealer group in Hinkley. The business prides itself on providing excellent customer service and quality cars, with a personal approach from the owner or his eldest son, Lewis. The business does not have a sales or management team, allowing customers to deal directly with the owner, ensuring prompt and efficient service with no high-pressure sales pitches. They currently have 41 vehicles in stock, with a wide range of makes and models available. From Aston Martin to Yamaha, they cater to a variety of tastes and preferences.
The positive comments praise Macsons Cars for their exceptional service, professionalism, quality of vehicles, and after-sales care.
The negative comments cite poor after-sales care and aggressive behavior from Craig when an issue was reported.