Understanding business, understanding people
Understanding Business
At ITS, we believe that understanding your business is crucial to delivering exceptional recruitment services. That's why we take the time to build trusted and long-term relationships with our clients. With over 20 years of experience in IT and business change, we have developed an unparalleled understanding of the legal technology sector. We supply the right skills and people at the right time to help our clients achieve their goals.
Understanding People
We don't just recruit people; we understand individuals. We take the time to interview, listen, and advise to help candidates find the perfect fit for their careers. We've led scores of individuals to realise new ways of applying their skills and uncover new opportunities. Whether you're a seasoned professional or an emerging talent, we're committed to helping you achieve your career goals.
Managing Resources
Our expertise extends beyond recruitment. Our award-nominated Managed Service Desk is designed to deliver a fully skilled, continuous, and high-quality service. With a proven track record of over 99% seat occupancy, our service underpins any business aspiring to a truly world-class IT service.
Specialising in IT, Specialising in Legal
At ITS, we have a unique understanding of the intersection of IT and the legal sector. We've had the privilege of working with over 70 UK and US law firms, as well as a substantial variety of other Professional Services businesses and Media companies. Our expertise in the legal technology sector is unmatched, and we're dedicated to delivering exceptional recruitment services to our clients.
Awards and Accolades
We're proud to have received numerous awards and accolades for our services, including Best Recruitment Product/Service, Most Customer-Focused Supplier, and Best Recruitment Company. Our team of experts has been recognized as Top 30 Legal IT People to Know, and we've been nominated for Best Large Service Desk at the National SDI Awards.
Our Successes
In the last 21 years, we've placed over 2,500 people in law firms. We've achieved a 96% success rate with the IT Management roles we've been instructed on, and our Managed Service Desk has achieved a 97% seat occupancy rate. We've also supplied contract teams to deliver programmes worth up to 11m and have provided key resources on projects worth up to 70m.
Our Core Values
At ITS, we're committed to a core set of values that we believe are essential to our clients and candidates. These values include integrity, expertise, and a dedication to delivering exceptional recruitment services. We pride ourselves on our ability to build trusted relationships with our clients and candidates, and we're committed to continuing to deliver exceptional results.
Overall Experience with the Agency
The reviews present a mixed bag of opinions about the agency, with both extremely positive and negative sentiments being expressed.
Negative Comments
Scam Allegations
Some reviewers have had extremely bad experiences with the agency, alleging that they are scammers who recruit people with fake agreements and then don't pay them. One reviewer claims to have lost 300 due to this. Specific names like Dan, Ken, and Ryan are mentioned as being involved in this alleged scam.
Frustrating Experience
Another reviewer was extremely dissatisfied with their experience, stating that they won't let their poor experience with the agency define their love of the job, implying that it was a terrible experience.
Positive Comments
Good Rates and Communication
On the other hand, some reviewers have had excellent experiences with the agency, praising the good rates, good communication, and ongoing jobs. One reviewer even goes so far as to say that it's a good agency that they would recommend.
Exceptional Recruiter
One reviewer had a fantastic experience with a specific recruiter named Lorna, who they claim went above and beyond to help them get the right role. They praise her as one of the best recruiters they've worked with.
Specialized IT Recruitment
Another reviewer highlights the agency's expertise in IT recruitment, specifically in Essex, London, and surrounding areas, mentioning their team of experienced professionals who specialize in contract, perm, and managed services.

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