Experience the Future of Hotel Stays
Welcome to the Museum Hotel Oxford, a New Generation, Innovational, Experience Hotel. Our hotel is a beguiling 10-bedroom hideaway, located in the heart of historic Oxford. The building dates back to 1594 and houses numerous unique features, from embracing the latest technology to respecting its historic charm of old previous hidden fireplaces and a spiral staircase, which leads to our most romantic rooms.
Our Services
At the Museum Hotel Oxford, we offer a unique and innovative hotel experience. Our hotel is designed to provide guests with a seamless and independent stay, with the option to maintain confidentiality and avoid human contact if desired. Our virtual front desk and keyless check-in system allow guests to check-in and access their rooms effortlessly, without the need for a traditional reception desk.
Our beautifully designed rooms are equipped with locally crafted furniture and offer a comfortable and relaxing atmosphere. We also provide 24/7 telephone support, ensuring that our guests' needs are met at all times. In addition, we offer an online booking system, which allows guests to book their stay effortlessly and receive a unique code to access the hotel and their room.
Safety and Security
At the Museum Hotel Oxford, we take the safety and security of our guests very seriously. Our hotel has been designed with physical distancing in mind, and we have implemented various measures to ensure the safety of our guests, staff, and suppliers. Our door locks are integrated with our booking engine, and we provide 24/7 telephone support to assist guests if needed.
In response to the COVID-19 pandemic, we have taken additional measures to ensure the safety of our guests and staff. These measures include the provision of personal protective equipment, barrier belts to cordon off areas being cleaned, and personal safety/hygiene packs for each guest. We also keep each guestroom vacant for an extended period between guests to ensure thorough cleaning and sanitizing.
Our Commitment
At the Museum Hotel Oxford, we are committed to providing our guests with a unique and memorable hotel experience. We strive to serve our guests better and appreciate their feedback to improve our services. We are always available to assist our guests and ensure that they have a comfortable and enjoyable stay with us.
Hotel Overview
The hotel in question has received a mixed bag of reviews, with some guests praising its unique features and central location, while others have expressed disappointment and frustration with its lack of amenities and poor service.
Positive Aspects
Some guests have appreciated the hotel's modern and clean rooms, with features such as skylights and great showers. The hotel's location has also been praised for its centrality and convenience. Additionally, some guests have enjoyed the self-check-in process and the lack of staff on site, finding it to be efficient and easy to use.
Negative Aspects
However, many guests have expressed disappointment and frustration with various aspects of the hotel. Some have complained about the lack of staff on site, making it difficult to resolve issues or request assistance. Others have reported problems with the air conditioning, noise levels, and cleanliness of the rooms. The hotel's entrance, located in a dingy alleyway, has also been criticized for its unappealing appearance. Furthermore, the hotel's amenities, such as the "executive lounge", have been described as misleading and subpar.
Common Issues
Several guests have reported similar issues, including:
- Air Conditioning Problems: Many guests have reported that the air conditioning did not work properly, or made excessive noise.
- Noise Levels: The hotel's location in a busy city center has resulted in noise disturbances for many guests.
- Lack of Staff: The absence of staff on site has made it difficult for guests to resolve issues or request assistance.
- Cleanliness: Some guests have reported issues with the cleanliness of the rooms, including stained sheets and towels.