Business Details
Student Accommodation in Jesmond
We are a private student letting company based in Jesmond, Newcastle, with over three decades of experience in providing high-quality student accommodation. Specialising in properties across Jesmond, we have established ourselves as a leading provider through our commitment to excellence and customer satisfaction. Our properties range from two-bedroom flats to large nine-bedroom houses, all fully furnished and recently refurbished to meet modern standards. We pride ourselves on offering comprehensive support, including on-site maintenance and cleaning services, ensuring a seamless experience for students. Accredited by the National Landlord Association and the Property Redress Scheme, we maintain rigorous standards of operation and ethical practice. Our team combines deep local knowledge with extensive expertise in student lettings, delivering tailored solutions to meet individual needs.We prioritise transparency, reliability, and prompt resolution of maintenance issues, as evidenced by our dedicated in-house team. With a focus on creating comfortable living environments, we offer flexible cleaning packages and end-of-tenancy services to enhance tenant satisfaction. Our strategic location in Jesmond provides students with easy access to universities, local amenities, and transport links, making it the ideal choice for student accommodation. Through continuous investment in property upgrades and customer service, we remain committed to maintaining our reputation as a trusted and innovative letting agency.
Services
Student Accommodation
Maintenance Services
Cleaning Packages
Property Management
End-of-Tenancy Clean
Highlights and features
- We offer over 30 years of expertise in student accommodation.
- Our properties are fully refurbished to modern standards.
- We provide prompt on-site maintenance and cleaning services.
- Accredited by the National Landlord Association and Property Redress Scheme.
- Our team offers tailored support for student-specific needs.
Associations and certifications
- National Landlord Association
- Property Redress Scheme
What people say
Fantastic maintenance support
Comprehensive support
Prompt issue resolution
Seamless payments
Lovely staff
Services
Student Accommodation
We provide fully furnished student properties in Jesmond, ranging from two-bedroom flats to nine-bedroom houses. Our accommodations are recently refurbished with modern amenities, including plasma TVs, bespoke lighting, and updated kitchens. All properties are located in the popular student area near Newcastle and Northumbria Universities, ensuring convenience and accessibility.
Maintenance Services
Our in-house maintenance team, led by Sean, addresses issues promptly, from minor fixes to major repairs. With prior experience at Newcastle University, Sean ensures all properties meet safety and functionality standards. Students can report issues via our online portal for swift resolution, minimising disruptions to their living experience.
Cleaning Packages
We offer flexible cleaning services, including communal, full house, end-of-term, and end-of-tenancy cleans. Packages are available weekly, fortnightly, or monthly, with discounts for multiple services. Our team ensures properties remain hygienic and well-maintained, catering to individual or group requirements throughout the academic year.
Property Management
Our property management includes lease agreements, tenant support, and compliance with student rental legislation. Sam, our Office Manager, oversees tenancy processes, ensuring transparency and adherence to legal standards. We provide end-to-end support, from property viewings to contract management, simplifying the rental journey for students.
End-of-Tenancy Clean
This comprehensive service includes deep cleaning of all rooms, appliances, and fixtures to meet return-of-deposit standards. Tailored to ensure properties are left in pristine condition, the end-of-tenancy clean covers every detail, from kitchen appliances to wardrobe interiors, guaranteeing satisfaction for both tenants and landlords.
People
Natasha
Managing Director
Natasha has led Park Lets since 2017, combining operational and strategic expertise. With a family background in the business, she ensures continued success through high service standards and financial oversight.
Sam
Office Manager
Sam manages daily operations and tenancy agreements, leveraging 8 years of student lettings experience. She prioritises customer service, assisting students with leases and compliance, ensuring smooth property rentals.
Tallulah
Property Manager
Tallulah oversees property operations and maintenance, applying her residential design expertise. She ensures properties meet government standards and delivers high-quality service with attention to detail.
Sean
Maintenance Lead
Sean leads our maintenance team, utilising prior experience at Newcastle University. He resolves issues promptly, building strong relationships with tenants and ensuring property functionality throughout the year.
Questions
What types of student properties do you offer?
We offer two-bedroom flats to nine-bedroom houses, all fully furnished with modern amenities in Jesmond.
How can I report a maintenance issue?
Report issues via our online portal or contact Sean, our maintenance lead, directly for prompt resolution.
Are cleaning services included in the rent?
Cleaning packages are optional but available at additional cost, with discounts for multiple services.
What accreditations do you hold?
We are accredited by the National Landlord Association and the Property Redress Scheme for ethical standards.
Is Jesmond a good location for students?
Yes, Jesmond is near Newcastle and Northumbria Universities, with excellent amenities and transport links.
Do you offer end-of-tenancy cleaning?
Yes, we provide deep end-of-tenancy cleans to ensure properties meet deposit return standards.
