At Park Lets, we understand the importance of providing exceptional student accommodation in Jesmond, Newcastle upon Tyne. Our mission is to deliver a unique living experience that meets the needs of our students, offering a sense of community, comfort, and convenience. Our goal is to create a lifestyle that exceeds expectations, providing a space where students can thrive academically, socially, and personally.
Our Services
We offer a comprehensive range of services to ensure a seamless living experience for our students. Our full-time maintenance team, led by Sean, is dedicated to addressing any maintenance issues promptly and efficiently. Our team is always available to handle any problems, from minor repairs to major renovations.
We take pride in our meticulous selection of properties, ensuring that every home meets the highest standards of comfort, quality, and safety. Our properties are strategically located in Jesmond, providing easy access to local amenities, universities, and public transportation.
Student-Focused
As a student-focused organization, we understand the importance of providing a supportive environment that fosters academic success. We believe that students should be able to focus on their studies, and we strive to create a distraction-free environment that allows them to excel academically. Our experienced team is always available to assist with any concerns or questions our students may have.
Landlord Services
We also cater to the needs of local landlords, providing a bespoke letting service that ensures a hassle-free experience. Our knowledgeable team will guide you through the entire letting process, from property valuation to marketing and tenant management. Our goal is to help you maximize your rental income while providing exceptional student accommodation in Jesmond.
Testimonials
Our satisfied students and landlords attest to our commitment to excellence. Here's what some of our valued clients have to say:
"Park Lets' employ a maintenance man called Sean - he has been fantastic this year. Whenever we have had a problem, both big and small, he has been quick to help and there was nothing he wasn't able to fix. Thank you for everything this year, Sean." - Amelia Baker
"I could not recommend any other student accommodation agency warmer. I have been with several agents during my time as a student in Newcastle but no one has succeeded in offering the comprehensive support I received at Parklets. That being from practical enquiries (get fixed the same day, or hour even) to financial support." - Lars Eric Odegard
"I live at 10 Thornleigh Road. Best letting agency I've come across. All so lovely and helpful. Would recommend 100%." - Toby Stocks
"Great landlords - renovated parts of our house this year and super quick to fix any maintenance. Fia Tweedie, a satisfied tenant, praises our prompt maintenance services.
Positive Experience
Park Lets has received numerous positive reviews from satisfied customers. Users have praised the agency's prompt issue resolution, seamless payments, and excellent maintenance services. Many have expressed their gratitude for the friendly and helpful staff, particularly Sean, who has been commended for his efficient and prompt maintenance responses. The agency's reputation for being transparent, organised, and educational has also been highlighted as a major positive.
Negative Experience
On the other hand, one reviewer has had a highly negative experience with Park Lets. Ciaran Owens TechBanter has accused the agency of being untrustworthy, rude, and lacking in customer service. He claims that the agency has a reputation for scamming students and young professionals, and that they have been overcharged and under-represented throughout his tenancy. The reviewer has also criticized the agency for poorly maintained properties, ineffective inventory record-keeping, and unfair billing practices.
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