Escape to the New Forest, where ancient woodland meets modern luxury
About Us
New Forest Cottages boasts decades of expertise in providing memorable holidays in the breathtaking New Forest of England. Family-run and passionate about the region, our dedicated team understands the importance of crafting a unique and fulfilling experience for each guest.
Passion for the New Forest
Nestled amidst rolling hills and vast forests, the New Forest offers a sanctuary for nature lovers, outdoor enthusiasts, and those seeking a peaceful escape. Our deep understanding of this special landscape enables us to curate unforgettable holiday experiences for all.
Tailored to Your Needs
Whether you crave a romantic getaway, a family adventure, or a tranquil escape, our diverse selection of properties caters to every desire. We offer:
- Dog-friendly cottages: Enjoy the freedom of bringing your furry friend along on your holiday.
- Large holiday homes: Gather loved ones and create lasting memories in spacious accommodations.
- Luxury cottages: Indulge in five-star luxury and experience the ultimate comfort.
- Accessible cottages: Enjoy a seamless and comfortable holiday regardless of your physical needs.
Our Services
Our comprehensive services ensure a seamless and enjoyable booking experience:
- Personalized recommendations based on your preferences and travel style
- Assistance with planning your itinerary
- Detailed property information and high-quality photographs
- Secure online booking system
- Responsive customer support throughout your stay
What Our Guests Say
"The planning and execution were seamless, and the property exceeded expectations!"
"The personal recommendations were fantastic and helped us discover hidden gems in the New Forest!"
"We had an unforgettable family vacation, and the dog-friendly facilities were fantastic!"
Contact Us Today
Get in touch to discuss your dream holiday in the New Forest. Our friendly team is ready to help you plan your perfect getaway and create memories that last a lifetime.
Unsatisfactory Service from New Forest Cottages
Several reviewers have shared their disappointing experiences with New Forest Cottages, citing issues with customer service, outdated data, and poor communication.
Attempts to Contact and Removal of Personal Information
David Doyle, a disgruntled customer, reported that he repeatedly contacted the company to remove his home number from their website, but his requests were ignored. He stated that the company seems to care little about the community or its people.
Booking Process and Compensation
Joao Sousa, another dissatisfied customer, booked a property but needed to cancel it. Despite cancelling two and a half months prior to the check-in date, he was not refunded after the property was not re-rented. He claimed that he received no communication or offers from the company during this period.
Broken Bed and Damages
Lee Priest reported that the bed in their cottage broke during their stay, and when they informed the company, they were accused of causing the damage and had their deposit deducted to cover the repair. They felt that they were treated unfairly and will never use the company again.
Positive Experiences
However, some reviewers have had a more positive encounter with the company. Paul Neighbour credited the staff, especially Elysha, for providing excellent service, and Musical Ly recommended New Forest Cottages, praising their ability to find the perfect cottage for their family holiday.
