Business Details
Emergency
services
Your Trusted Hearing Care Partner in Richmond
Richmond Hearing has over 30 years of experience in audiology, led by qualified audiologist Paul McKay. As an independent provider, we offer all hearing aid brands and models, ensuring tailored solutions for individual needs. Our services include free hearing tests, earwax removal, and home visits across the South East of England. We pride ourselves on professional advice, 30-day trial periods, and lifelong aftercare.Our team holds accreditations from the Health & Care Professions Council and the British Society of Hearing Aid Audiologists, guaranteeing expert, ethical care. With clinics in Richmond and Brighton & Hove, we combine local accessibility with nationwide service through home visits.
Services
Hearing Tests
Earwax Removal
Hearing Aids
Remote Care
Home Visits
Highlights and features
- 30 years of independent audiology expertise
- Offer all hearing aid brands impartially
- Home visits available across the South East
- 30-day trial period with money-back guarantee
- Certified audiologists with HCPC accreditation
Associations and certifications
- Health & Care Professions Council
- British Society of Hearing Aid Audiologists (BSHAA)
Services
Hearing Tests
We provide comprehensive free hearing tests conducted by qualified audiologists in our clinics or your home. Using pure tone audiometry, we diagnose hearing loss types and severity while offering immediate trial options. Our 60-90 minute appointments include detailed result explanations and personalized recommendations.
Earwax Removal
Our certified audiologists perform microwax suction and irrigation procedures to safely remove impacted earwax. Pre-treatment with olive oil softens wax for easier removal, with clinic appointments available for 80. We assess each case individually to determine the safest removal method while offering home visit options.
Hearing Aids
As an independent provider, we supply and fit all major hearing aid brands including Oticon, Phonak, and Signia. Our range includes invisible-in-canal models, rechargeable options, and CROS/BICROS systems for single-sided deafness. We offer 30-day trials with full aftercare support for optimal device selection.
Remote Care
Modern hearing aids receive remote programming support from our audiologists via secure digital connections. This service enables immediate device adjustments without clinic visits, particularly benefiting users with mobility challenges or those requiring urgent modifications to their hearing aid settings.
Home Visits
We provide home visits for hearing assessments, aid fittings, and earwax removal across the South East. Our mobile service maintains clinic standards while offering convenience for those with mobility issues, ensuring professional care in familiar surroundings with no compromise on quality.
People
Paul McKay
Owner/Senior Audiologist
With over 30 years in audiology, Paul established Richmond Hearing to provide independent hearing care. He operates clinics in Richmond and Brighton & Hove while conducting home visits, combining extensive experience with personalized patient care.
Questions
Do you offer home visits for hearing assessments?
Yes, we provide home visits across the South East of England for hearing tests, aid fittings, and earwax removal. Contact us to check availability in your postcode area.
Can I try hearing aids before purchasing?
Yes, we offer 30-day trial periods with all hearing aids, allowing you to experience different models in your daily environment before making a decision.
Are your audiologists qualified?
All our audiologists are certified by the Health & Care Professions Council and members of the British Society of Hearing Aid Audiologists, ensuring professional standards.
Do you provide emergency hearing services?
Yes, we prioritize sudden hearing loss cases and offer urgent appointments. Contact us immediately if you experience sudden hearing deterioration for prompt assessment.
Can you help with existing hearing aids?
Yes, we support all hearing aid brands regardless of purchase origin. Our services include repairs, adjustments, and performance evaluations for existing devices.
What payment options are available?
We accept major debit/credit cards and offer financing options for selected hearing aids. Contact our team for specific payment arrangements and pricing details.
Videos
