Relax, Unwind, and Recharge at The Russell Hotel
The Russell Hotel is a beautifully maintained Victorian mansion, situated in the heart of Royal Tunbridge Wells, Kent. Our hotel offers a range of elegant rooms, each equipped with modern amenities, a free car park, and complimentary Wi-Fi access. Our dedicated team provides exceptional hospitality, ensuring a comfortable and relaxing stay for our guests.
About Our Hotel
The Russell Hotel is steeped in history, with a rich heritage that dates back to the early 18th century. Our hotel has been lovingly restored to maintain its original charm, while incorporating modern amenities to cater to the needs of our guests. We take great pride in offering a warm and welcoming atmosphere, making us the perfect choice for both business and leisure travelers.
Our Services
At The Russell Hotel, we understand the importance of a comfortable and restful stay. Our rooms are tastefully decorated, with spacious en-suite bathrooms, flat-screen TVs, and complimentary tea and coffee facilities. We also offer a range of special offers and packages, designed to suit different needs and budgets. Our hotel's facilities include:
- A delicious full English breakfast, included in the price of your stay
- A complimentary car park, available on a first-come, first-served basis
- Complimentary Wi-Fi access, throughout the hotel
- A range of elegantly decorated rooms, including singles, twins, doubles, and triples
- A dedicated team, providing exceptional hospitality and service
Breakfast
At The Russell Hotel, we believe that breakfast is the most important meal of the day. That's why we offer a delicious full English breakfast, included in the price of your stay. Our breakfast menu includes a range of options, including eggs, bacon, sausage, mushroom, tomato, black pudding, and fried bread. We also offer a buffet selection of yoghurt, cereal, and fruit juice.
Our Location
The Russell Hotel is ideally situated in the heart of Royal Tunbridge Wells, with stunning views of the Common. Our hotel is surrounded by historic buildings, dating back hundreds of years, and is within walking distance to the town's main shopping centre. We are also conveniently located near a range of attractions, including castles, gardens, lakes, and adventure parks.
Get in Touch
We look forward to welcoming you to The Russell Hotel. If you have any questions or would like to make a booking, please don't hesitate to contact us.
Overview
This hotel has received a mix of positive and negative reviews from its guests. While some guests have praised the hotel's cleanliness, comfort, and friendly staff, others have criticized its outdated decor, small rooms, and lack of amenities.
Positive Comments
Many guests have praised the hotel's cleanliness, with some describing it as "spotless" and "immaculate." The staff have been consistently praised for their friendliness and helpfulness, with some guests noting that they went above and beyond to ensure a comfortable stay. The hotel's location has also been praised, with many guests appreciating its proximity to the town centre and local attractions.
Negative Comments
On the negative side, some guests have criticized the hotel's decor, describing it as "tired" and "outdated." The rooms have been described as small and cramped, with some guests noting that they were not well-equipped with amenities. The hotel's lack of lifts has also been criticized, with some guests noting that it was difficult to navigate the stairs with heavy luggage.
Room Quality
The quality of the rooms has been a mixed bag, with some guests praising their cleanliness and comfort, while others have criticized their small size and lack of amenities. Some guests have noted that the beds were comfortable, while others have described them as old and creaky.
Staff and Service
The staff have been consistently praised for their friendliness and helpfulness, with many guests noting that they went above and beyond to ensure a comfortable stay.
Breakfast
The breakfast has been praised by many guests, with some describing it as "excellent" and "plentiful." However, some guests have noted that the breakfast options were limited and not particularly impressive.
Value for Money
Some guests have noted that the hotel's prices were reasonable, given its location and amenities. However, others have criticized the hotel for being overpriced, particularly given its outdated decor and lack of amenities.
