Creating Memories, One Cake at a Time
Welcome to Cake Zone, the home of unique and wonderful cakes for any special occasion or event. We are a family-run business, based in the heart of south London, with a passion for creating the sweetest piece of your party. Our story began four generations ago, and since then, we have been dedicated to providing healthy, eggless cakes for birthdays, weddings, and other special days.
At Cake Zone, we understand that every occasion is unique, and we strive to create cakes that perfectly mirror your personality. Our team of experienced cake couturiers and pastry decorators are dedicated to executing masterpieces that are both stylish and sophisticated. We believe that details are everything, and we are committed to making sure that your cake is a memorable one.
Our Services
At Cake Zone, we offer a wide range of services to ensure that your cake is everything you dreamed it would be. Here are some of the services we offer:
- Custom Cake Designs: We specialise in creating custom cake designs that perfectly reflect your personality. Whether you have a specific theme in mind or need help coming up with an idea, we are here to help.
- Eggless Baking: We are proud to offer a wide range of eggless cakes that are both healthy and delicious. We believe that everyone should be able to enjoy a delicious cake, regardless of dietary restrictions.
- Fresh Fruit Cakes: Our fresh fruit cakes are a popular choice for those who want a lighter, healthier cake option. We use only the freshest fruits and ingredients to create cakes that are both beautiful and delicious.
- Novelty Cakes: Our novelty cakes are a fun and unique way to celebrate any occasion. Whether you want a cake in the shape of a favourite character or object, we can create a cake that is both memorable and delicious.
- Wedding Cakes: We specialise in creating beautiful, elegant wedding cakes that are both delicious and memorable. We offer a wide range of styles and flavours to choose from, ensuring that your wedding cake is everything you dreamed it would be.
Our Ingredients
At Cake Zone, we believe that quality ingredients are essential to creating delicious cakes. That's why we use only the freshest, highest-quality ingredients in all of our cakes. We are proud to offer a wide range of eggless cakes, as well as cakes made with fresh fruit and other healthy ingredients.
Our cakes are made from scratch, using formulas that are deliberately created without preparation. We use only the finest coffee, cocoa, sugar, icing, whipped cream, butter, flour, and cocoa powder to create cakes that are both beautiful and delicious.
Our Commitment to You
At Cake Zone, we are committed to providing you with the highest level of service and quality. We believe that every cake is a work of art, and we are dedicated to creating cakes that are both memorable and delicious.
Whether you are looking for a birthday cake, wedding cake, or any other type of special occasion cake, we are here to help. Contact us today to learn more about our services and to start planning your perfect cake.
Poor Quality and Service Issues
Many customers have expressed their disappointment with the quality of cakes and the service provided by the shop. Issues with cake quality include finding a fly mixed in with the filling, soggy and overpriced cakes, and dry cakes that looked like they had been stored for days. Some customers have also experienced poor communication and rude staff, which added to their overall dissatisfaction.
Order and Design Issues
Some customers have experienced issues with their cake orders, including receiving a cake in the wrong color and the shop not meeting their design expectations. Despite being provided with a reference picture, the shop failed to deliver the correct color, leading to disappointment and frustration.
Positive Experiences
On the other hand, some customers have had positive experiences with the shop, praising the taste and appearance of their cakes. Personalized cakes, such as a unicorn cake and a Lego cake, have received high praise, with customers expressing their amazement at the quality and attention to detail.
Mixed Reviews
The reviews for this shop are mixed, with some customers having positive experiences and others experiencing poor quality and service issues. It is clear that the shop needs to address its issues with quality control and customer service to improve its overall reputation.
