Your trusted partner for all your Saniflo needs
At Saniflo Engineer UK, we pride ourselves on being a family-run business with 30 years of combined experience in the Saniflo industry. With a combined experience of 30 years, our team of engineers has developed a wealth of knowledge and expertise in providing high-quality services to our customers. Our team is dedicated to providing a friendly and reliable 1st class service to all our customers across East Anglia, Cambridgeshire, and the Southeast of England.
Our Services
We offer a wide range of services designed to meet the unique needs of our customers. From installation to maintenance, repair to un-blocking, we cater to a variety of sectors including commercial, industrial, and domestic. Our services include:
Maintenance
Regular maintenance is crucial to the functionality and longevity of your Saniflo system. Our team of experts will work with you to develop a maintenance schedule tailored to your specific needs, ensuring your system runs smoothly and efficiently.
Un-Blocks
Macerators over time can develop blockages due to various reasons such as limescale buildup. Our team is equipped to diagnose and remove blockages, restoring your system to its optimal functioning state.
Repairs
As certified engineers, we are well-equipped to repair all types of industrial, domestic, and commercial macerator systems. Our goal is to ensure that your macerator is repaired quickly and efficiently, allowing your system to function smoothly once again.
Installs
We install efficient macerator systems to businesses and homes across East Anglia, Cambridgeshire, and the Southeast of England. Our team is dedicated to providing high-quality installations and works closely with customers to understand their unique needs.
Engineers
Our engineers have a combined experience of 30 years, providing them with a wealth of knowledge and expertise in all types of macerators. We pride ourselves on providing a comprehensive range of services to meet the diverse needs of our customers.
Parts
Having essential parts for your macerator is crucial for its functionality and long-term productivity. We only use the finest products in the industry to ensure that your macerator runs smoothly and efficiently.
Customer Reviews
We take pride in our excellent customer service, and our reviews reflect this. Our customers have praised our:
- "1st Class service!" - Saniflo Engineer UK just finished installing a Sanivite in our cellar workshop. We're over the moon with the job they've done.
- "Friendly service!" - I had some issues with my macerator and I was in dire need of a solution to my emergency.
- "Specialists that know what they're doing!" - We contacted a Saniflo expert prior to Saniflo Engineer UK, but unfortunately, we wish we had gone straight to them instead.
- "Good value for money!" - We were delighted with the speed of their arrival and the quick service they provided once they came into our home.
Our Values
At Saniflo Engineer UK, we value:
- Same/next day service: We understand that emergencies can arise at any time, which is why we offer a same/next day service.
- Quick and reliable: We strive to meet customer expectations and provide a positive solution every time.
- Clear communication: Our team is dedicated to providing exceptional customer service and clear communication.
- Array of services available: We offer a range of services designed to meet the unique needs of our customers.
Overall Experience
The majority of customers have had an excellent experience with the service provided, praising the fast, efficient, and professional assistance they received. The team was quick to respond, communicate effectively, and deliver high-quality results.
Communication and Punctuality
Customers have commended the company for their excellent communication, promptly arriving at their scheduled appointments and keeping them informed throughout the process.
Service Quality
The majority of customers have reported being extremely satisfied with the quality of service provided, with many expressing gratitude for the quick and effective repair of their toilets and other plumbing issues.
Criticisms
One customer, however, had a disappointing experience, citing the mechanic's unacceptable behaviour and language during the repair. The customer felt uncomfortable and attempted to address the issue, but it did not seem to be appreciated.
Recommendations
Despite the negative experience, the majority of customers have highly recommended the company, praising their excellent service and quality of work.