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About Us
At Peplow Jewellers, we are proud to be one of the oldest family firms in Worcestershire, with a rich history spanning over 200 years. Our extensive expertise in the jewellery business has allowed us to build a reputation for excellence, and we are proud to offer a wide range of beautiful jewellery and watch brands at our shops in Worcester and Stourbridge. From Rolex to Omega, Gucci to Longines, and many more, we have something for everyone.
Our team of experts is dedicated to providing exceptional customer service, whether you're looking for advice on buying an engagement ring or servicing your precious Rolex watch. With our 200 years of history behind us, combined with new ideas and products, we strive to provide an unparalleled shopping experience for our customers.
Our Services
At Peplow Jewellers, we offer a wide range of services designed to cater to all your jewellery and watch needs. From jewellery and watch repairs to valuations, we have a team of skilled professionals who are dedicated to providing exceptional service.
Our jewellery and watch repair services are designed to restore your treasured pieces to their former glory. Our team of skilled craftsmen use traditional techniques and modern technology to repair and restore your jewellery and watches to the highest standards.
Our valuation services are designed to provide you with an accurate and unbiased assessment of your jewellery or watch. Our team of experts uses their extensive knowledge and expertise to provide you with a detailed report that outlines the value of your item.
Our Commitment to Excellence
At Peplow Jewellers, we are committed to excellence in everything we do. From the quality of our products to the level of service we provide, we strive to exceed our customers' expectations. Our team of experts is dedicated to providing exceptional customer service, and we are always looking for ways to improve our services to meet the changing needs of our customers.
Why Choose Peplow Jewellers?
There are many reasons why you should choose Peplow Jewellers for all your jewellery and watch needs. Here are just a few:
- Expertise: With over 200 years of experience, we have the expertise and knowledge to provide exceptional service and advice.
- Quality: We only stock the highest quality jewellery and watches from renowned brands.
- Personal Service: Our team of experts is dedicated to providing exceptional customer service, tailored to meet your individual needs.
- Range: We offer a wide range of jewellery and watches to suit all styles and budgets.
Conclusion
At Peplow Jewellers, we are proud of our rich history and our commitment to excellence. We strive to provide an unparalleled shopping experience for our customers, and we are dedicated to building long-term relationships with our customers. Whether you're looking for advice on buying an engagement ring or servicing your precious Rolex watch, we are here to help.
Positive Experiences
The majority of reviewers had a positive experience with Peplow Jewellers, praising their excellent customer service, friendly and knowledgeable staff, and beautiful range of jewellery and watches. Many reviewers appreciated the personalized service, helpful staff, and fair pricing. Some reviewers specifically mentioned the exceptional service from staff members, such as Sharon, Bev, Amy, and Susannah.
Negative Experiences
However, a few reviewers had a negative experience with Peplow Jewellers. One reviewer had a poor experience with a damaged item and poor customer service, including a lack of apology and responsibility from the company. Another reviewer was unhappy with the engraving service, feeling that they were misled and not treated with respect. A third reviewer was unhappy with the customer service, feeling that they were made to wait outside the shop for an unreasonable amount of time without apology.
