At Purple Letting, we understand that the private-rented sector is constantly evolving, and landlords and tenants require a letting agent that offers quality of service, transparency, and peace of mind. Our mission is to deliver a more personal touch with our property management and care, setting us apart from other agencies.
Our Services
At Purple Letting, we pride ourselves on offering a comprehensive range of services designed to cater to the unique needs of both landlords and tenants. Our expertise includes:
Student Lettings
As a student-focused letting agent, we understand the importance of providing exceptional student accommodation that meets the needs of our tenants. Our student lets are developed to a high standard and managed professionally to ensure a seamless living experience. We cater to a diverse range of students, offering a range of properties that include shared houses, flats, and studios.
Some of the benefits of choosing Purple Letting for your student accommodation needs include:
- Dedicated Property Managers: Each property manager is dedicated to handling the letting of your property, providing a personalized service that ensures your needs are met.
- 24-Hour Emergency Call-Out: In the event of an emergency, we have a team available 24/7 to safeguard tenants and the property.
- All Bills Included: We include all bills, including Gas, Electricity, and Water, in the rent, ensuring that students do not have to worry about additional expenses.
- Free House Cleaning: On selected properties, you will benefit from a cleaner who visits your property to clean the communal areas, making your living space more comfortable and convenient.
- Free TV Licence: We cover the cost of the TV licence required for the common parts of the property, making it easier for you to relax and enjoy your living space.
- Free High-Speed Internet: Our properties are equipped with reliable and quick internet connections, ensuring that you have the tools you need to stay connected and productive.
Residential Lettings
In addition to our student lettings, we also specialize in residential lettings. Our expertise includes:
- Property Management: We take care of all aspects of your property, from maintenance to rent collection, giving you peace of mind.
- Rent Collection: Our experienced team handles rent collection, ensuring that you receive your rent promptly and efficiently.
- Dispute Resolution: We offer a fair and transparent dispute resolution process, ensuring that any issues are resolved promptly and to your satisfaction.
Contact Us
At Purple Letting, we are committed to providing exceptional service and support to our clients. If you have any queries or require more information about our services, please do not hesitate to contact us.
Exceptional Service and Professionalism
Purple Lettings has received numerous 5-star reviews from satisfied customers who have had exceptional experiences with their team, particularly Amy Evans. Many reviewers have highlighted Amy's excellent communication skills, professionalism, and friendliness. They praise her for being prompt, efficient, and helpful in resolving any queries or concerns. Several reviewers have commended Amy for going above and beyond to support their individual needs and requests, making the rental process stress-free.
Viewing and Application Process
Reviewers have praised the viewing and application process, describing it as smooth, hassle-free, and efficient. Several reviewers have appreciated Amy's ability to explain the process clearly and provide valuable advice on documentation and referencing. Some reviewers have mentioned that Amy's support and guidance made them feel at ease throughout the process.
Response to Queries and Maintenance
Many reviewers have praised the landlord's response to queries and maintenance issues, with some mentioning that the accommodation was well-maintained and finished to a high standard.
Exceptional Customer Service
Purple Lettings has set the bar high for exceptional customer service, with reviewers raving about the professionalism, friendliness, and responsiveness of the team. Reviewers have praised Karina, in particular, for her help in making the process quick and easy.
Negative Experience
One reviewer, Esther, had a poor experience with Purple Lettings, citing discrimination and poor communication. She expressed disappointment and frustration with the agency's handling of her application and the property.
