Business Details
12 Years
experience
Trusted Residential Care Home in Eastbourne
The Chase Care Home Residential Care Home in Eastbourne has been dedicated to enhancing the quality of life for older adults since 2014. Our philosophy centres on respect, dignity, and inclusion, ensuring residents maintain control over their daily lives while receiving personalised care tailored to individual needs. With 24 residential placements, including support for those with mild mental health conditions, we combine professional expertise with a warm, homely environment.Our NVQ-qualified team prioritises compassionate care, offering structured activities, communal engagement, and private accommodation exceeding national standards. Regular care plan reviews and open communication channels reflect our commitment to continuous improvement, as evidenced by our CQC registration and ongoing efforts to address feedback constructively.
Services
Residential Care
Respite Care
Mental Health Support
Personalised Activities
Private Accommodation
Communal Dining
Exercise Classes
Pet Therapy
Care Planning
Religious Services
Details
- Year established: 2014
Highlights and features
- We provide person-centred care plans reviewed monthly with residents and families
- Our NVQ-qualified team ensures professional, compassionate support for all residents
- Flexible routines accommodate individual preferences for meals, activities, and sleep
- Monthly pet visits and community outings enhance social engagement and wellbeing
- Spacious accommodation exceeds national standards with en-suite facilities available
Associations and certifications
- Care Quality Commission (CQC)
Services
Residential Care
Our residential care service provides 24/7 support for older adults requiring assistance with daily living. Tailored care plans address individual needs, including support for mild mental health conditions. Residents enjoy private accommodation, communal spaces, and structured activities designed to promote independence and social engagement within a safe environment.
Respite Care
We offer flexible respite care solutions for temporary stays, providing relief for primary caregivers. This service includes full access to our facilities, activities, and professional care team. Respite residents receive the same personalised attention and homely atmosphere as long-term residents, ensuring continuity of care.
Personalised Activities
Our activity programs cater to diverse interests through monthly pet visits, exercise classes, live entertainment, and community outings. Activities are designed to stimulate physical, cognitive, and social engagement while respecting individual preferences. Residents may participate in communal events or enjoy private recreational options at their discretion.
Mental Health Support
We support residents with mild mental health conditions such as anxiety and depression through trained staff and a non-judgmental environment. Our approach includes respectful communication, flexible routines, and access to therapeutic activities. Care plans incorporate strategies to maintain emotional stability while promoting overall wellbeing.
Private Accommodation
Our accommodation features 14 single and 5 double rooms with en-suite facilities, including two rooms with baths. All spaces exceed minimum size requirements, with adapted bathrooms available where needed. Residents may personalise their rooms while enjoying communal areas like lounges, dining rooms, and accessible gardens.
People
Isabel Miller
Registered Manager
Isabel oversees daily operations and care standards at The Chase Care Home Residential Care Home. With extensive experience in elderly care, she ensures compliance with regulatory requirements while maintaining the home's values of respect and dignity.
Stephen Gamgee
Managing Director
Stephen provides strategic leadership for The Chase Care Home Residential Care Home, focusing on organisational development and quality improvement. He champions the leadership model that empowers staff to make resident-centred decisions while maintaining business sustainability.
Questions
What types of care do you provide?
We offer long-term residential care and short-term respite services for older adults, including support for mild mental health conditions and physical disabilities.
How are care plans developed?
Care plans are created during pre-admission assessments and reviewed monthly. Residents and families contribute to planning and must approve all care documents.
Can residents personalise their accommodation?
Yes, residents may decorate their rooms while retaining access to standardised safety features and en-suite facilities in all bedrooms.
What activities are available?
We provide monthly pet visits, exercise classes, live entertainment, community outings, and communal activities alongside private recreational options.
How do you handle meal preferences?
Residents choose their meals through a 4-week rolling menu. Special dietary needs and individual requests are accommodated with flexibility.
What is your CQC rating?
The Chase Care Home Residential Care Home has a 'Requires Improvement' rating from the Care Quality Commission, reflecting our commitment to addressing identified areas for development.
