Your pets are our priority
At Ardene House Vets, we take pride in being one of the most trusted and accredited veterinary practices in Aberdeen, providing exceptional care for small animals, farm animals, and equine for over 100 years. Our team of highly trained and experienced veterinarians, nurses, and support staff are dedicated to giving your pets the same loving attention and care that we would give our own.
Our Services
Our comprehensive range of services includes vaccinations, wellness screenings, pet nutrition, and insurance options for small animals, farm animals, and equine. We also offer a Pet Health Club, which provides our clients with significant cost savings on routine healthcare for their pets. Our visiting consultants and in-house specialists work closely with our team to provide expert care for your pets.
Our farm department offers a wide range of services, including farm visits, health planning, and disease management. We also provide a Flock Health Club, which is designed to help our farm clients manage the health of their flocks more effectively. Our equine department offers a range of services, including routine vaccinations, dental care, and surgical procedures.
What Sets Us Apart
At Ardene House Vets, we believe in treating every patient as if they were our own animal, and giving them the same loving attention and care. We are proud to be the only hospital-standard veterinary practice in Aberdeen, as regulated by the Royal College of Veterinary Surgeons (RCVS). Our departments are regularly inspected to ensure the highest standards of care, and we guarantee that there will always be staff on site 24/7 to care for your pets.
Our Story
Ardene House Veterinary Practice has been running in Aberdeen for over 100 years. The origins of the practice can be traced back to a veterinary practice started by W. Hepburn. Over the years, the practice has evolved and grown, with new owners and partnerships forming. In 1982, the practice became Ardene House Veterinary Practice to comply with RCVS regulations on practice names, and a branch was opened at Bridge of Don.
Staff and Service
The staff at Ardene House veterinary practice are highly praised for their friendly, knowledgeable, and caring nature. They are described as "stress-free", "helpful", and "polite". The vets are commended for their exceptional care and treatment of pets, making owners feel at ease.
Professionalism and Expertise
The vets are praised for their professionalism, kindness, and compassion. They are described as "amazing", "brilliant", and "fantastic". The practice is commended for its high standard of care and treatment, with owners feeling confident in the expertise of the vets.
Communication and Support
The practice is praised for its excellent communication and support. Owners appreciate the reminders for appointments and advice on pet care. The staff are commended for their empathetic approach, particularly in difficult situations such as the loss of a pet.
Facilities and Maintenance
The practice is described as "brilliant" from the outside to the inside, with owners praising its cleanliness and maintenance.
Negative Experiences
However, some owners have had negative experiences with the practice. They criticize the high costs, with some feeling that the practice is "very money-focused" and "impersonal". A few owners have had bad experiences with the practice, citing poor customer service and a lack of compassion.
