Creating Timeless Pieces for Generations to Come
At Prestons, we are a family-run business with a rich history dating back to 1869. With a passion for fine jewellery and luxury watches, we have built a reputation for excellence in craftsmanship, design, and customer service. Our showrooms in Wilmslow, Guildford, Norwich, and Leeds showcase the world's finest watch houses, including Rolex, Patek Philippe, and TUDOR, alongside a stunning selection of fine jewellery designed and crafted in our London workshop.
Our London Workshop
Our Georgian townhouse at 8 Ely Place, London, is where the magic happens. This is where our team of skilled designers, goldsmiths, and setters come together to create exquisite pieces of fine jewellery, from bespoke designs to intricate repairs and engravings. Our commitment to ethical diamonds and sustainable practices ensures that every piece that leaves our workshop is not only beautiful but also responsibly sourced.
Services
We offer a range of services, including bespoke design, jewellery repair and engraving, valuations for insurance, servicing and watchmaking, and part-exchange and buy-in. Our team of experts is dedicated to providing exceptional craftsmanship and unparalleled customer service. Whether you're looking for a unique piece of fine jewellery or seeking to repair a cherished family heirloom, we are here to help.
Our Showrooms
Our showrooms are designed to provide an intimate and welcoming atmosphere, where our friendly and knowledgeable staff can guide you through our stunning collections. From Rolex to Patek Philippe, and from solitaire diamond engagement rings to exquisite fine jewellery pieces, we have something to suit every taste and style. We invite you to visit us and experience the Prestons difference for yourself.
Our Heritage
As a family-run business, we take pride in our heritage and the values that have been passed down through generations. We believe in building relationships, providing exceptional customer service, and creating pieces that will be treasured for generations to come. Whether you're looking for a bespoke piece of fine jewellery, a luxury watch, or simply seeking advice, we are here to help.
Our Commitment
At Prestons, we are committed to excellence in craftsmanship, design, and customer service. We believe in building relationships, providing exceptional value, and creating pieces that will be treasured for generations to come. We look forward to welcoming you to one of our showrooms soon.
Overall Experience
The reviews suggest that Winsor Bishop provides excellent service, with many customers praising the staff's knowledge, friendliness, and attention to detail. Some reviewers mentioned that the staff went above and beyond to ensure their needs were met, making them feel valued and respected.
Positive Aspects
- Friendly and knowledgeable staff
- Excellent customer service
- Attention to detail and personalized experience
- Wide range of high-quality products
Negative Aspects
- Some customers reported poor customer service, including rudeness and lack of knowledge
- Issues with ordering and delivery, including incorrect or lost parcels
- Some customers felt that the staff were not accommodating or helpful
- High prices and lack of flexibility in pricing
Common Themes
- The importance of knowledgeable and friendly staff in creating a positive experience
- The need for attention to detail and personalized service
- The impact of poor customer service on reputation and customer loyalty
- The importance of efficient and reliable delivery and ordering processes
