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At Lavender Lodge, we pride ourselves on providing exceptional care and a warm, welcoming atmosphere for our residents. Our team of dedicated and experienced carers strive to create a safe, cheerful, and homely environment where our residents can live their lives to the fullest.
Our Care
We specialise in providing high-quality residential and dementia care, tailored to meet the unique needs and aspirations of each individual. Our person-centred approach ensures that our residents receive dignified, compassionate care that respects their independence, privacy, and individuality. We also offer respite care services, providing a welcoming and supportive environment for those who need temporary care.
Our Facilities
Our luxurious and beautifully maintained home is located in a central position, close to local shops, amenities, and the seafront in Worthing, West Sussex. Our easily accessible gardens and array of house pets provide a peaceful and relaxing atmosphere, perfect for our residents to enjoy. We also have a mini-bus for outings and activities, ensuring our residents can stay active and engaged.
Our Team
Our team of committed and experienced staff is dedicated to providing exceptional care and support to our residents. We have a team of long-serving, trained, and professional carers who are passionate about delivering high-quality care. We also have an in-house dementia trainer, ensuring our staff are equipped with the latest knowledge and skills to provide specialist dementia care.
Our Values
Our core values of care include dignity, independence, security, choice, respect, and equality. We strive to provide a home where our residents feel valued, respected, and cared for. We believe in preserving and maintaining the dignity, individuality, and privacy of all our residents, and we are committed to achieving our aims and objectives.
Staff and Resident Relationships
One of the standout aspects of Lavender Lodge is the strong bond between the staff and residents. The staff go above and beyond to provide the best care possible, forming genuine familial relationships with the residents. This is evident in the way the staff refer to the residents as their "second family".
Care and Support
The care provided at Lavender Lodge is highly praised, with staff being commended for their patience, kindness, and dedication. The home provides 24/7 care, ensuring that residents receive the attention and support they need.
Facilities and Environment
The home is described as warm, welcoming, and clean, with well-thought-out areas such as a sensory lounge, quiet area, and tranquil dining room. The garden is also a lovely spot for residents to enjoy.
Negative Experiences
Some reviewers have had negative experiences, including poor management, unreasonable requests, and a lack of training. One reviewer was disappointed with the treatment they received when visiting the home, being turned away at the door and not being offered a tour or answer to their questions.
