Business Details
28 Years
experience
Emergency
services
Your Trusted IT Support & Cybersecurity Partner in Cheltenham
ReformIT is a leading managed IT service and security provider with over 25 years of combined experience across its team. Established in 1998, the company specialises in delivering tailored technology solutions to businesses of all sizes, from small enterprises to larger organisations requiring co-managed IT support. The team holds certifications including membership in the Apple Consultants Network and Cyber Essentials accreditation, demonstrating technical expertise in cybersecurity, cloud services, and Apple infrastructure. ReformIT offers proactive IT management, 24/7 monitoring, and rapid incident response to ensure business continuity. The company's approach prioritises open communication, avoiding technical jargon to ensure clients fully understand implemented solutions.With headquarters in Cheltenham and serving clients nationwide, ReformIT combines local service delivery with national reach. The company's engineers collectively hold over 250 years of industry experience, enabling them to address complex IT challenges across diverse business environments. Their service portfolio includes managed cybersecurity, disaster recovery, Microsoft 365 implementation, and bespoke IT consultancy. Client testimonials highlight the company's ability to deliver reliable technology solutions while maintaining exceptional customer service standards. ReformIT's commitment to continuous improvement is demonstrated through regular system monitoring, vulnerability assessments, and staff training to stay ahead of emerging cyber threats.
Services
Managed IT Services
Cyber Security
Apple Support
Microsoft 365 Solutions
Disaster Recovery
IT Consultancy
Email Archiving
Cloud Services
Network Monitoring
Cyber Essentials Certification
Details
- Year established: 1998
Highlights and features
- We offer over 25 years of combined IT experience across our engineering team
- Our engineers hold certifications including Apple Consultants Network membership
- We provide 24/7 proactive monitoring and rapid incident response services
- We implement ISO 27001-compliant information security management systems
- Our Cyber Essentials accreditation demonstrates government-recognised security standards
Associations and certifications
- ISO 27001
- Cyber Essentials
What people say
Exceptional partnership
Flexible and responsive
Proactive approach
Tailored solutions
Rapid resolution times
Services
Managed IT Services
Our managed IT services provide comprehensive technology oversight for businesses of all sizes. We handle system monitoring, software updates, and infrastructure maintenance to ensure optimal performance. With 24/7 proactive monitoring and automated patch management, we prevent issues before they impact operations. Our engineers have over 250 years combined experience delivering reliable IT solutions tailored to specific business requirements.
Cyber Security
Our cybersecurity services protect businesses from evolving digital threats through multi-layered defence strategies. We implement endpoint detection, email security, and vulnerability scanning while providing Cyber Essentials certification assistance. With ISO 27001-compliant practices and government-recognised expertise, our team offers continuous threat monitoring and rapid incident response. Regular security awareness training helps reduce human error risks across all business operations.
Apple Support
As certified Apple Consultants Network members, we specialise in Apple ecosystem integration and support. Our services include device management, network configuration, and security implementation for Mac-based environments. Using bespoke MDM software, we ensure seamless Apple device operation while maintaining robust security protocols. We help businesses maximise their Apple technology investment through expert guidance and technical support.
Disaster Recovery
Our disaster recovery solutions ensure business continuity during unexpected incidents. We implement automated data backups with multiple redundancy layers and develop custom recovery plans with defined RTOs and RPOs. Through regular testing and cloud-based recovery options, we guarantee rapid system restoration. Our services protect against data loss from cyber attacks, hardware failures, or natural disasters while maintaining compliance with regulatory requirements.
Microsoft 365 Solutions
We help businesses maximise their Microsoft 365 investment through tailored implementation and ongoing support. Our services include cloud migration, email security configuration, and collaboration tool optimisation. With expertise in Microsoft Azure integration, we ensure secure cloud environments that enhance productivity. We provide ongoing system management to maintain optimal performance and security for all Microsoft-based operations.
People
Neil Smith
Managing Director
With over 25 years in IT services, Neil founded ReformIT in 1998 and has grown it into a 20+ person team with 250+ combined experience years. He specialises in strategic IT consultancy and business technology alignment.
Sarah Smith
Director of Operations & Marketing
Sarah oversees daily operations and marketing strategy, bringing extensive experience in business process optimisation and technology service delivery to ensure client satisfaction and operational excellence.
Dan Davies
Senior Apple Consultant
As Apple Consultants Network certified expert, Dan specialises in Apple infrastructure integration with 200+ combined years of team experience delivering tailored Mac-based solutions for business environments.
Questions
What IT services do you offer for small businesses?
We provide comprehensive managed IT services including cybersecurity, cloud solutions, and 24/7 support tailored to small business needs with flexible pricing options.
How do you handle cybersecurity threats?
We implement multi-layered security including endpoint detection, email protection, and vulnerability scanning while providing Cyber Essentials certification assistance and staff training.
Can you support both Apple and Windows systems?
Yes, we offer expert support for mixed environments with certified Apple Consultants and Microsoft specialists ensuring seamless integration and operation.
What disaster recovery options are available?
We provide automated backups, cloud recovery solutions, and customised recovery plans with guaranteed RTOs and RPOs to ensure business continuity during incidents.
Do you offer 24/7 IT support?
Yes, our services include 24/7 monitoring, rapid incident response, and round-the-clock technical support to minimise downtime and maintain business operations.
How do you ensure data protection compliance?
We implement ISO 27001-compliant security measures, conduct regular audits, and provide documentation to help businesses meet GDPR and other regulatory requirements.
