Transforming Your Vision into Reality
At Houghton Carpet Centre Ltd, we are a family-run business with over 40 years of experience in the industry, dedicated to providing high-quality carpets and flooring solutions to our customers in Houghton-le-Spring and the surrounding areas. Our team of skilled and professional fitters are committed to delivering excellent service, ensuring that every customer is completely satisfied with their new flooring.
Our Services
We understand that choosing the right flooring for your home or business can be a daunting task, which is why we offer a wide range of carpets and flooring options to suit all tastes, styles, and budgets. From luxury carpets for your living room to hard-wearing laminate flooring for your corridor, we have a vast selection of products to choose from. Our knowledgeable and friendly staff are always happy to help you to choose the perfect flooring for your home or business.
We also offer a bespoke measurement and carpet fitting service, where our team of in-house experts will help you measure and fit your new carpet to the highest standards. Our experts always go the extra mile to provide you with quality products and an excellent service. We pride ourselves on the neatness and quality of our work and will help move furniture where necessary.
Why Choose Us
At Houghton Carpet Centre Ltd, we pride ourselves on our excellent customer service and have built an excellent reputation within the area. We are committed to providing quality flooring and carpets, and our skilled and professional fitters can fit flooring and carpets to the highest standards. Whether you want to carpet a single room or all the rooms in your home, we can help. We will be happy to discuss your requirements and provide you with a tailored solution that meets your needs.
Excellent Customer Service and Quality Products
The majority of customers have praised Houghton Carpet Centre for their excellent customer service, quality products, and hassle-free experience. Many have praised the team's helpfulness, friendly attitude, and willingness to go the extra mile to ensure customer satisfaction.
Quality of Products
The carpets and flooring products have been described as high-quality, durable, and easy to maintain. Some customers have mentioned that their carpets have withstood heavy use and repeated cleaning, yet still look like new.
Fitting and Installation
The fitting and installation process has been praised for being efficient, quick, and carried out by friendly and skilled fitters. Customers have appreciated the attention to detail and the ability to accommodate special requests.
Minor Issues and Room for Improvement
A few customers have experienced some issues, including incorrect ordering, wrong product color, and unresponsive customer service. However, these instances are relatively rare and do not seem to be representative of the overall experience.
Conclusion
Overall, Houghton Carpet Centre has received overwhelmingly positive reviews, with customers praising the quality of their products, excellent customer service, and hassle-free experience.
