We're here to quench more than just your thirst!
As a family-run business, Bollin Valley has been providing companies across the UK with comprehensive beverage solutions since 1998. Headquartered in Manchester, our primary goal is to deliver exceptional customer-centric service, backed by our vast expertise in the water and coffee industry. With a team of helpful and chatty staff, we strive to exceed customer expectations, making us the go-to one-stop-shop for all beverage needs.
Our Services
At Bollin Valley, we specialise in offering a diverse range of services, including:
Water Coolers
From bottled water coolers to plumbed-in systems, we have a comprehensive selection of products to meet the needs of businesses of all sizes. Whether you require a single-server setup or a large-scale installation, our team is experienced in providing tailored solutions.
Coffee Machines
We cater to every coffee lover's needs by offering a vast array of coffee machines from renowned brands such as N&W, Jura, and Fraccino. Whether you prefer traditional espresso, bean-to-cup, or something else, our coffee machines are designed to deliver exceptional results.
Boilers
Our boiler range includes Marco, Instanta, Berco, and AA First, providing a comprehensive selection to suit various needs. Whether you require a parts and servicing solution or a comprehensive system integration, our team is equipped to deliver.
Products and Accessories
At Bollin Valley, we provide a vast selection of coffee pods, tea bags, and sugars, featuring renowned brands such as Nescafe, Galaxy, and Twinings. Our product range is designed to cater to every business's unique needs, ensuring that our customers have everything they need to serve a perfect cuppa.
Why Choose Bollin Valley
As a family-run business, we are committed to providing exceptional customer relationships, backed by our extensive knowledge of the water and coffee industry. We believe in building long-term relationships with our customers, ensuring we provide tailored solutions that meet their unique needs.
Our Commitment to the Environment
We are dedicated to making a positive impact on the environment. We strive to reduce plastic waste by using biodegradable water filters and reusing plastic housing. Our drivers endeavour to reduce carbon emissions by making deliveries as compact as possible.
Our Promise
At Bollin Valley, we promise to deliver exceptional customer service, backed by our vast expertise in the water and coffee industry. We are dedicated to providing the perfect blend of products, services, and solutions to meet the unique needs of every business. Whether you require a comprehensive water cooler setup or a premium coffee machine, we have got you covered.
Customer Service
The reviews highlight the excellent customer service provided by Bollin Valley, with many customers praising the friendly and helpful staff, particularly Jack, who is mentioned multiple times. The team's patience, willingness to explain maintenance procedures, and provision of tips and hints to ensure optimal machine performance are all appreciated by the customers.
Delivery and Pricing
The timely delivery of products and competitive pricing are also praised by the customers. Many reviewers mention the convenience of having bottled water delivered to their offices, which has made a significant difference to their staff.
Machine Maintenance and Support
The reviews emphasize the importance of the maintenance and support provided by Bollin Valley. The staff's willingness to explain machine maintenance procedures and offer helpful tips has been particularly appreciated by the customers.
Positive Experiences
Many customers have reported positive experiences with Bollin Valley, citing the company's reliability, flexibility, and ability to tailor their services to individual needs.
Negative Experience
One reviewer had a negative experience with Bollin Valley, citing issues with recycling invoices and allegations of returning bottles with algae on them, which they disputed. This led to them finding a new supplier.
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