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At Canterbury Jewellers & Pawnbrokers, we pride ourselves on being a friendly family-run business, situated in the heart of Canterbury, with over twenty years of experience in the industry. Our staff are professional, approachable, and most importantly, discreet because your business is our business, but nobody else's. As a team, we have a passion for pre-owned watches and jewellery, and our staff are highly knowledgeable in all aspects of their work.
Our Services
We offer a range of services, including pawnbroking, watch and jewellery sales, valuations, and home valuations. Our bespoke discreet valuation service provides a high-quality jewellery valuation document for insurance purposes, and we ensure that your precious item is valued securely and with utmost discretion. We also offer a home valuation service, where our expert valuers will visit you at home to value your jewellery. Our pawnbroking service allows you to use your jewellery or watches to raise that much-needed cash without having to sell it, and our loan agreements are flexible and renewable.
Our Expertise
Our team is led by Kimberley Tooth, Manager and NPA-qualified Pawnbroker with extensive knowledge of jewellery, precious gemstones, and luxury watches. Our sales team, Christine and Fiona, have over 40 years of experience in the luxury retail industry and a fantastic eye for fine quality and beauty. Our team is dedicated to providing excellent customer service and making your jewellery dreams a reality.
Why Choose Us
At Canterbury Jewellers & Pawnbrokers, we are committed to providing a professional, friendly, and discreet service to our customers. We are authorised and regulated by the Financial Conduct Authority for Consumer Credit Activities and are proud members of the National Association of Jewellers. We strive to build long-lasting relationships with our customers, and our team is dedicated to providing expert advice and guidance throughout the entire process.
Overview of Reviews
The reviews for Canterbury Jewellers & Pawnbroker are overwhelmingly positive, with 16 out of 17 reviewers giving the shop a 5-star rating. The majority of reviewers praise the shop's friendly and knowledgeable staff, who provide excellent customer service and advice.
Staff
The reviewers commend the staff for being welcoming, helpful, and knowledgeable about jewellery and watches. Many praise specific staff members, including Toby, Luca, Kimberley, and Chris, for their exceptional service.
Quality and Value
The reviewers consistently mention the high quality and competitive pricing of the shop's products. They appreciate the shop's wide range of products, including unique and rare items.
Service
Many reviewers mention the shop's excellent service, including free repair services, accurate resizing, and expert advice. They feel confident in the shop's ability to handle their valuables and trust them to provide the highest standard of service.
Negative Reviews
One reviewer, Jake Michael, gave the shop a 1-star rating due to a negative experience. He felt disrespected and unwelcome by a staff member who told him the shop did not have sovereigns in stock, despite his willingness to spend a significant amount of money.
