Business Details
25 Years
experience
Award-Winning Bespoke Jewellery & Watch Repairs in Canterbury
Established in 2001, Fitzgerald Jewellers has become a distinguished name in bespoke jewellery creation and repair services. Our award-winning shop in Canterbury's Cathedral Quarter combines traditional craftsmanship with modern design, offering clients a unique experience rooted in over four decades of industry expertise. Our team of certified professionals, including Fellowship of the Gemmological Association graduates and award-winning designers, specialises in transforming personal narratives into timeless pieces.We maintain a commitment to lifelong care through our 10-Year Diamond Guarantee, ensuring every creation retains its brilliance. With a heritage of innovation and a focus on customer collaboration, we continue to redefine bespoke jewellery craftsmanship in Kent.
Services
Bespoke jewellery design
Watch repairs
Ear piercing
Jewellery repairs
Diamond mounting
Details
- Year established: 2001
Highlights and features
- We offer 40+ years of combined experience in bespoke jewellery design
- Our team includes Gem-A qualified gemmologists and award-winning designers
- We provide a 10-Year Diamond Guarantee on all our creations
- Our in-house workshop ensures direct craftsmanship control
- We maintain traditional goldsmithing techniques alongside modern technology
Services
Bespoke jewellery design
Our specialists transform personal stories into unique jewellery pieces through collaborative design. Using traditional craftsmanship and modern techniques, we create one-of-a-kind items that reflect individual narratives. Clients receive expert guidance throughout the entire process from concept to completion.
Watch repairs
We offer comprehensive watch repair services including battery replacements, strap fitting, and servicing for major brands. Our technicians handle both simple adjustments and complex mechanical repairs. All work is conducted with precision to maintain timepiece functionality and longevity.
Ear piercing
Using Inverness' sterile system, we provide safe ear piercing for lobes and cartilage. Our service includes jewellery selection, aftercare guidance, and healing support. Available in multiple metal options with expert styling advice from trained consultants.
Jewellery repairs
Our goldsmiths perform precise repairs including ring sizing, chain rejoining, and gemstone resetting. With over 20 years' experience, we restore damaged pieces to their original condition using traditional techniques. Each repair receives individual assessment and quotation.
Diamond mounting
Expert diamond mounting services ensure secure and aesthetically pleasing settings. Our skilled craftsmen use traditional methods to set stones in various styles. All work maintains strict quality standards to preserve the integrity and brilliance of precious gems.
People
Trevor Fitzgerald
Managing Director
Founder with 40+ years' experience in the jewellery trade. Recognised for lifetime contribution to jewellery craftsmanship. Established the award-winning Canterbury shop in 2001. Maintains active involvement in business development.
Olivia
Manager
8-year tenure with expertise in retail design. Led award-winning shop renovations. Industry-recognised professional with JET diploma. Regular contributor to major publications and UK Jewellery Awards judge.
Amy
Supervisor
FGA-qualified gemmologist with distinction in Gem-A diploma. Recipient of Anderson Medal and Bank Prize. Continues professional development through independent jewellery studies. Joined in 2023.
Luke
Diamond Mounter
14 years' experience in jewellery crafting. City & Guilds qualified through The Goldsmiths Centre. Award-winning artisan with World Skills UK Competition medals. Specialises in traditional handcrafting techniques.
Abi
Fine Jewellery Consultant
3-year team member with history degree from University of Kent. Visual merchandising expert responsible for shop presentation. Combines academic background with practical jewellery knowledge to enhance customer experience.
Questions
What bespoke jewellery services do you offer?
We provide complete custom design services from concept to finished piece. Our team works closely with clients to create unique items that reflect personal stories and special occasions.
Do you repair watches from all brands?
We offer partial and full service estimates for all major watch brands. Our technicians can handle battery replacements, strap fitting, and complex mechanical repairs.
What ear piercing options are available?
We offer lobe and cartilage piercings using Inverness' sterile system. Options include titanium, gold, and stainless steel earrings priced from £20 to £200.
How long does jewellery repair take?
Repair times vary depending on complexity. Simple adjustments can be completed in-store while intricate restorations may require several weeks. We provide accurate estimates after assessment.
What areas do you serve?
While based in Canterbury, we serve clients throughout Kent and beyond. Our bespoke services attract customers from across the region seeking unique jewellery solutions.
What is your Diamond Guarantee?
Our 10-Year Diamond Guarantee ensures lifelong care for your jewellery. It covers professional maintenance to preserve the brilliance and condition of your diamond pieces.
