Here at James Ross Jewellers, we pride ourselves on our unrivalled expertise in prestige watches and vintage jewellery. Our family has been in the jewellery business for over 100 years, and we're committed to passing on our knowledge and expertise to our customers. Whether you're looking for a pre-owned Rolex watch or a bespoke piece of jewellery, our highly skilled craftsmen can create your perfect piece to your exact specifications.
Our Services
We offer a range of services to cater to all your jewellery and watch needs. From bespoke jewellery made to your specification to hand-selected vintage and modern jewellery, we have something for everyone. Our team of skilled craftsmen can create wedding jewellery, engagement rings, and other bespoke pieces that will make your special day even more memorable.
We also specialize in vintage watch restoration and servicing. Our team has the skills and knowledge to work on very prestigious watches, very old watches, and specialist watches. We have an extensive network of suppliers to source authentic vintage parts, which are becoming harder and harder to find.
Our Story
For more than 100 years, my family has been part of the jewellery business. My great, great grandfather worked in the jewellery quarter in Birmingham, and my great grandfather moved to Brighton and undertook repairs in shops around the town. My grandfather established the current repair business in 1946, which is now run by my brother, Sam, who provides servicing and repairs for shops across Sussex.
Our Mission
At James Ross Jewellers, we're committed to providing our customers with the best possible service. We understand the importance of getting it just right, and we're dedicated to helping you make the best choice for you. Whether you're looking for a special gift or a treat for yourself, we'll work with you to find the perfect piece that reflects your personality.
Overall Experience
The majority of customers have had an extremely positive experience with James Ross Jewellers, praising the excellent customer service, professional work, and fair prices.
Customer Service
Many customers have commented on the exceptional customer service provided by James Ross Jewellers. They have been described as friendly, helpful, and knowledgeable.
Watch Repairs and Servicing
Several customers have expressed their satisfaction with the watch repair and servicing provided by James Ross Jewellers. They have praised the speedy and efficient service, with one customer stating that their watch was returned looking like new and keeping perfect time.
Jewellery and Purchases
Customers have also been impressed with the range of jewellery and watches available, with many praising the quality and value for money. Several customers have mentioned the personal touch and attention to detail provided by James Ross Jewellers, making them feel valued and respected.
Negative Experience
However, one customer had a negative experience, stating that they received a lower offer for their scrap gold from James Ross Jewellers compared to another dealer.
