Business Details
21 Years
experience
Emergency
services
Professional Dog Walking & Pet Sitting Services in London
Established in 2005, Pads Paws & Claws has built a reputation as a trusted provider of dog walking and pet sitting services across South London. Our founder, Jo Lindsay, brings over 18 years of hands-on experience in animal care, combining professional expertise with a genuine passion for pets. We operate with full transparency, holding specialist animal business insurance through Cliverton and maintaining a DBS-checked status to ensure client peace of mind. Our commitment to quality is demonstrated through our bespoke service approach, including the use of a purpose-built electric van for safe, eco-friendly transportation. We prioritise individualised care, evidenced by our multiple dog walking license from Wandsworth Council and ongoing pet first aid training.Client testimonials consistently highlight our reliability, adaptability, and exceptional ability to connect with animals of all temperaments. Our working practices reflect industry best standards, with clear cancellation policies and service terms communicated to all clients. We maintain rigorous operational standards, including detailed record-keeping and regular client communication through photo updates and progress reports. Our long-standing relationships with clients, some spanning over a decade, attest to our consistent delivery of high-quality care. We remain committed to continuous improvement, regularly updating our practices to align with evolving animal welfare standards.
Services
Group Dog Walking
Solo Dog Walking
Puppy Drop Ins
Catsitting
Live-in Pet Sitting
Details
- Year established: 2005
Highlights and features
- We have over 18 years of experience in professional pet care.
- Our team holds specialist animal business insurance and DBS checks.
- We use a purpose-built electric van for safe, eco-friendly transportation.
- We provide detailed client communication with photo updates and reports.
- Our services are tailored to individual pet needs and temperaments.
Associations and certifications
- Cliverton
- Wandsworth Council
What people say
Loves them and cares for them
Reliable and professional
Patient and gentle
Total trust
Excellent communication
Services
Group Dog Walking
Our group dog walking service provides social exercise for dogs in a controlled environment. Using our purpose-built electric van, we transport dogs to safe outdoor spaces for one-hour walks. We maintain strict safety protocols while encouraging natural behaviours like sniffing and exploration. This service suits sociable dogs seeking regular exercise with professional supervision.
Solo Dog Walking
Tailored one-on-one walking sessions for dogs requiring individual attention. Ideal for dogs with specific needs or behavioural requirements, this 30-minute service allows focused training and customised exercise. We accommodate special requests while maintaining the same safety standards as our group walks.
Puppy Drop Ins
Specialised care for young puppies not yet ready for group walks. Includes toilet breaks, basic training, and short lead walks near home. We build trust gradually, progressing to solo walks as puppies mature, ensuring positive early experiences with professional handling.
Catsitting
In-home cat care maintaining familiar environments. Services include feeding, litter tray maintenance, playtime, and plant watering. We adapt to individual cat personalities, respecting boundaries while providing necessary care. Available for up to two daily visits with flexible duration adjustments.
Live-in Pet Sitting
Bespoke in-home pet care during owner absences. Combines daily walks with household maintenance like plant watering and mail collection. Requires prior group walk participation for dogs. Service tailored to specific pet and household needs with variable pricing.
People
Jo Lindsay
Owner
Jo has operated Pads Paws & Claws since 2005, combining formal training with extensive practical experience. She holds specialist insurance, DBS clearance, and a multiple dog walking license. Clients consistently praise her intuitive understanding of animal behaviour and reliability.
Questions
What areas do you cover?
We serve West Norwood, Streatham, Balham, Tooting Bec, and Clapham areas of London.
Are you insured for pet care?
Yes, we have specialist animal business insurance through Cliverton.
How are dogs transported?
Dogs travel in our purpose-built electric van with crash-tested dog cages and climate control.
What happens during bank holidays?
Services on bank holidays incur a 50% additional charge, with double rates for major holidays.
Can you accommodate special needs pets?
Yes, we adapt our services to pets with medical conditions or specific care requirements.
What is your cancellation policy?
7 days notice required for full refund, 50% charge for cancellations within 48 hours.
