Burnham & Berrow Medical Centre delivers NHS general practice services under a General Medical Service contract to approximately 14,500 patients. The practice is situated across two locations within a short distance from one another - the seaside town of Burnham-on-Sea and the costal village of Berrow. The medical centre offers a wide range of healthcare services, provided by a multidisciplinary team including GPs, Advanced Nurse Practitioners, Pharmacists, Practice Nurses and HCA's.
Some patients have reported receiving excellent care and friendly interactions with individual doctors and staff members.
Patients have expressed widespread frustration with the communication process, staff shortages, unhelpful responses, and poor quality of care at the surgery, with some also reporting negative experiences with reception staff.
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