Welcome to Mount Farm Surgery, an NHS GP surgery based in the Moreton Hall area of Bury St Edmunds. Our friendly, efficient, and hard-working team of GPs, nurses, and healthcare professionals take pride in offering the highest standards of patient-centred healthcare. The practice is based within a modern, clean, and well-equipped building, underpinned by the latest IT and communication systems. We provide a range of services, including appointments, prescriptions, and general enquiries. Our team of GPs and nurses work together to assess, diagnose, treat, and manage a health issue, wherever possible taking the opportunity to prevent illness and not just treat it, promoting the best of health and wellbeing for all our patients.
The staff at Mount Farm Surgery are generally helpful, polite, and efficient, with some reviewers praising specific staff members for their care and compassion.
The appointment booking process at Mount Farm Surgery is often frustrating and inefficient, with reviewers reporting difficulties with online booking, long wait times on the phone, and disconnection from appointments.
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