Oak Tree Health Centre is a family-friendly health centre providing a range of medical services to the community. We offer appointments, prescriptions, and various healthcare services, including econsult and administration support. Our dedicated team is committed to delivering high-quality care and providing a comfortable environment for our patients. We also have a practice policy section where you can find more information about our policies and procedures.
Generally, patients have reported positive experiences with some staff members, particularly the patient advisors and nurses, but were let down by inconsistent care and communication.
The main concerns are with the centre's communication and booking systems, as well as the behavior of some receptionists and doctors, which have resulted in frustration, disappointment, and dissatisfaction among patients.