Caring for the Health and Wellbeing of Our Community
At Oak Tree Health Centre, our dedicated team of healthcare professionals is committed to providing you with high-quality medical care and personalized attention. We offer a comprehensive range of services to meet all your healthcare needs, ensuring you receive the compassionate and efficient care you deserve.
General Health & Wellbeing
- Routine health checks and vaccinations
- Management of chronic conditions such as diabetes and hypertension
- Acute and urgent care for a variety of illnesses and injuries
- Health advice and lifestyle guidance
Women's Health
- Routine mammograms, cervical smears, and smear tests
- Sexual health consultations
- Pregnancy care and ante-natal services
- Menopause management
Child Health
- Child immunizations and well-child visits
- Treatment of minor illnesses and injuries
- Developmental assessments and guidance
Additional Services
- Minor surgical procedures
- Travel vaccinations
- Health education and promotion programs
How Can We Help You?
Whether you require ongoing healthcare management or need urgent medical attention, our team is here to help. We offer a range of convenient services to make accessing quality healthcare easier for you:
- Online appointments: Schedule appointments conveniently online at your own pace.
- Electronic prescriptions: Get your medications easily and securely through your nominated pharmacy.
- E-consult service: Coming soon! Stay tuned for updates.
Our Commitment to Quality Care
At Oak Tree Health Centre, we are committed to providing safe, effective, compassionate care. We are regularly inspected by the Care Quality Commission (CQC) and consistently uphold their high standards of healthcare.
Get in Touch
To book an appointment or learn more about our services, please visit our reception desk or contact us by phone. Our friendly staff will be happy to assist you.
Communication Issues and Unrealistic Expectations
The reviews highlight significant issues with communication and expectations at the Oak Tree Health Centre. Many patients express frustration with the lack of availability, vague explanations, and unhelpful responses from the healthcare professionals.
Some reviewers share their disappointment with the booking system, which they find outdated and inefficient, leading to long waiting times and difficulty in securing appointments. Others criticize the receptionists for being rude, unhelpful, and dismissive when dealing with patient concerns.
Inconsistent Patient Experience
On the other hand, some reviewers share positive experiences with the centre's staff, particularly the patient advisors, nurses, and doctors. They describe the staff as helpful, friendly, and proactive, with some going above and beyond to provide excellent care.
However, a notable exception is highlighted, with one reviewer expressing dissatisfaction with a specific doctor (Dr. G) who they find rude, unapproachable, and negative. Additionally, a few reviewers suggest that the centre's limitations are due to factors outside of their control, such as government underfunding and local housing expansion.
Conclusion
The reviews demonstrate a mixed picture of the Oak Tree Health Centre, with some patients expressing frustration and disappointment, while others are more positive about their experiences. It is essential for the centre to address the communication issues, outdated booking system, and unrealistic expectations to improve patient satisfaction.
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