Mercure Hatfield Oak Hotel is the ideal destination for both business and leisure travelers. Conveniently located near three motorways, the hotel is just 3 minutes from Junction 23 of the M25, 1 minute from Junction 2 and 3 minutes from the A1M, providing easy access to central London, which is just 25 minutes away by train. The hotel is also close to Luton, Stansted, and Heathrow airports. The hotel offers a range of facilities, including complimentary Wi-Fi, complimentary entry to Hertfordshire Sports Village for overnight guests, family and accessible rooms, and complimentary parking with CCTV.
The hotel's facilities are generally considered to be of good value, with comfortable and spacious rooms, a good quality breakfast, and polite staff.
The hotel's cleanliness could be improved, with issues noted in the lobby and corridors, and maintenance is lacking, with problems with heating and air conditioning. The staff appears to be overworked and inattentive at times.
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