Franchi is a family-owned business established in 1970 that offers a wide range of products and services, including quality ironmongery, security products, and locksmith services. With a strong reputation for providing exceptional service and quality products, Franchi has built a loyal customer base across the UK. From hand tools and power tools to security products and safes, Franchi's extensive product range is loved by both tradespeople and the public alike. Their team of highly trained staff are dedicated to providing expert advice and assistance to help customers find the right products for their needs. Additionally, Franchi's specification division provides a tailored solution for the specification and supply of ironmongery packages to the building industry.
The staff's friendly, helpful, and knowledgeable approach, as well as the good quality of products, have received widespread positive feedback.
Some customers have reported poor customer service, including a lack of responsiveness and unavailability, as well as rudeness from certain staff members.