Hotprice is a well-established online retailer that specializes in the sale of gas fires, electric fires, wood burning stoves, and fireplaces. The company offers a wide range of products from leading brands, and provides expert advice and service to its customers. With a strong commitment to quality and customer satisfaction, Hotprice offers free delivery to most of Mainland UK, a 14-day returns policy, and full manufacturer's guarantee on all products. The company's extensive online showroom features a vast array of fires, fireplaces, and stoves, including DEFRA-approved and EcoDesign-compliant models. Whether you're looking for a traditional gas fire or a modern electric fireplace suite, Hotprice has something to suit every taste and budget.
Reviewers have mixed opinions about the company, with some having positive experiences with the showroom and staff, while others have had negative experiences with installations and customer service.
Reviewers have reported significant issues with the company's installations, customer service, and product quality, including failures to register installations, incorrect installations, and unhelpful responses to customer complaints.