The Dene Lodge is a well-established and specialist dementia care home providing a friendly, caring, and homely atmosphere for its residents. We encourage residents to bring personal items to make their room feel familiar, and we offer a range of activities, quality facilities, and high-quality care. Our care home is located close to Minehead, Somerset, and has views of the Exmoor hills. We cater to long and short stays, including respite care, and welcome new residents. With a range of rooms, including double en-suite rooms, and facilities such as hydro bathrooms, hair salon, minibus, and newspapers by arrangement, we provide a comfortable and supportive environment for our residents. Our staff receive on-going training in dementia care and have access to the latest equipment to aid in their work. We also offer rehabilitation services through our Rachel's House Rehabilitation Unit, which is a newly built bespoke six-bed residential rehabilitation care unit.
The care home provides an exceptional environment, with warm welcomes, friendly staff, and a sense of community, which made residents feel comfortable and cared for.
The reviewer was disheartened by the manager's unprofessional behavior, arriving late and smelling of alcohol, which led to their decision to seek alternative care options.