Business Details
22 Years
experience
Emergency
services
Your Trusted IT Support Partner in Cheltenham
Cheltenham IT, established in 2004, specialises in delivering high-quality IT support and cloud-based solutions to small and medium-sized businesses across Gloucestershire. Initially serving large organisations, we shifted focus to address the unique IT challenges faced by smaller enterprises, combining over two decades of technical expertise with a client-centric approach. As Microsoft-certified Small Business Specialists, we prioritise reliability, proactive network management, and tailored support packages to ensure businesses operate seamlessly.Our services include Office 365 migration, server virtualisation, disaster recovery, and 24/7 emergency assistance, underpinned by a commitment to transparency and no hidden fees. With a proven track record in resolving IT inefficiencies, we empower clients to focus on growth while we handle their technological infrastructure.
Services
IT Support
Office 365 Migration
Cloud Services
Server Virtualisation
Backup Solutions
Network Management
Emergency Support
Hardware Supply
Disaster Recovery
Remote Monitoring
Details
- Year established: 2004
Highlights and features
- We have over 20 years of experience in IT support and cloud services.
- Our team are Microsoft-certified consultants with specialist expertise.
- We provide 24/7 emergency IT support with no call-out fees.
- Proactive network monitoring minimises downtime and security risks.
- Transparent pricing with no hidden costs or obligations.
Associations and certifications
- Microsoft Small Business Specialist
Services
IT Support
Our IT support services cover network management, hardware/software troubleshooting, and proactive monitoring for businesses. We offer 24/7 emergency response, remote access, and on-site visits with no call-out fees. Clients benefit from tailored support contracts ensuring reliable IT infrastructure aligned with business needs.
Office 365 Migration
We specialise in migrating businesses to Microsoft Office 365 with minimal disruption. Services include email setup, data transfer, and staff training. Clients gain secure cloud access, automatic updates, and scalable subscriptions starting at 3.30 per user/month, with enterprise-grade reliability.
Server Virtualisation
Our server virtualisation reduces hardware costs by consolidating multiple servers onto single physical machines. Using VMware and Hyper-V, we create scalable, energy-efficient environments with instant failover capabilities. This ensures business continuity and simplified disaster recovery for growing organisations.
Backup Solutions
We implement comprehensive backup strategies including on-site, cloud, and hybrid options. Regular recovery testing verifies data integrity, while proactive monitoring ensures backups complete successfully. Clients receive audits to identify vulnerabilities and improve existing disaster recovery plans.
Network Management
Our network management includes 24/7 monitoring, security updates, and performance optimisation. We provide helpdesk access, user administration, and antivirus protection. Contracts include free infrastructure audits to document equipment and streamline future support processes.
Questions
What IT services do you offer?
We provide IT support, Office 365 migration, cloud services, server virtualisation, backup solutions, and 24/7 emergency assistance.
Which areas do you cover?
We serve businesses in Gloucestershire, Cheltenham, Gloucester, Stroud, Tewkesbury, and surrounding regions.
Are you Microsoft-certified?
Yes, we are Microsoft-certified Small Business Specialists with accredited consultants.
Do you offer emergency IT support?
Yes, we provide 24/7 emergency support with no call-out fees for urgent IT issues.
Can you help with Office 365 migration?
Yes, we plan and implement seamless Office 365 migrations with ongoing support included.
What backup and disaster recovery options exist?
We offer on-site, cloud, and hybrid backup solutions with regular recovery testing to prevent data loss.
