Business Details
28 Years
experience
Your Trusted IT Partner in Gloucester
Your Geek Friend has been serving Gloucester's technology needs for over 25 years, combining extensive industry experience with a commitment to exceptional customer service. Our team of certified technicians specialises in comprehensive diagnostics and repairs for both hardware and software issues, ensuring precise identification of problems before any work begins. We offer transparent pricing with fixed quotes for all services, guaranteeing no unexpected costs during the repair process. Our expertise extends to virus removal, screen replacements, data recovery, and custom PC builds, catering to both individual and business clients. With convenient opening hours and free on-street parking, we prioritise accessibility while maintaining a 90-day minimum labour warranty on all repairs. Our reputation for reliability and technical excellence has been built through consistent delivery of high-quality service, as evidenced by our 4.9-star rating from 256 verified reviews.We serve Gloucester City, Cheltenham, the Cotswolds, and surrounding areas within a 15-mile radius, supporting local educational institutions and businesses. Our approach combines technical proficiency with clear communication, ensuring clients understand both the issues and solutions. This combination of expertise, transparency, and community focus has established us as Gloucester's trusted technology partner.
Services
Laptop Repair
Virus Removal
Custom PC Builds
Data Recovery
Screen Replacement
Hardware Upgrades
Software Troubleshooting
Console Repair
PC Healthcheck
Gaming PC Optimisation
Details
- Year established: 1998
Highlights and features
- 25 years of technical expertise across PC and Mac platforms
- Fixed-price quotes with no hidden charges
- Free on-street parking at our Gloucester location
- 90-day minimum warranty on all repair work
- Same-day service available for software issues
What people say
Fast turnaround
Excellent communication
Competitive pricing
Technical expertise
Reliable repairs
Services
Laptop Repair
Specialist laptop repairs covering screen replacements, power socket issues, and hinge repairs. Our technicians handle both common and complex faults using quality replacement parts. Each repair includes diagnostic testing and post-service functionality checks. Customers receive clear explanations of issues and repair processes.
Virus Removal
Comprehensive virus and malware elimination with system optimisation. Services include full system scans, malicious software removal, and security reinforcement. We provide post-cleanup performance tuning and security advice to prevent future infections. All work includes a 90-day warranty.
Custom PC Builds
Tailored gaming and workstation PC construction with component selection guidance. Our builds include performance optimisation, cable management, and full system testing. We offer upgrade paths and maintenance advice to ensure long-term system viability and performance.
Data Recovery
Professional data recovery from failed storage devices with clean environment handling. Services cover mechanical failures, logical errors, and accidental deletion scenarios. We provide detailed recovery reports and data transfer to new storage solutions when required.
PC Healthcheck
Comprehensive system evaluation identifying hardware weaknesses and software inefficiencies. The service includes performance benchmarking, component stress testing, and security vulnerability assessments. Customers receive prioritised recommendations for system improvements.
People
Shaun
Owner Technician
With over 25 years of technical expertise, Shaun leads all repair operations at Your Geek Friend. He personally oversees complex diagnostics and maintains direct client communication throughout repair processes. His hands-on approach ensures consistent service quality and technical excellence.
Questions
What services do you offer?
We provide laptop/desktop repairs, virus removal, custom PC builds, data recovery, screen replacements, hardware upgrades, and console repairs with transparent pricing.
How quickly can you complete repairs?
Most software issues resolved within 24 hours; hardware repairs typically completed within 48 hours depending on part availability.
Do you offer warranties on repairs?
All repairs include a minimum 90-day labour warranty with optional extended coverage available for specific components.
Can you repair both PC and Mac devices?
Yes, our technicians are qualified to work on both Windows and Apple systems across desktop and laptop platforms.
Do you provide emergency repair services?
While we don't offer 24/7 emergency services, we prioritise urgent cases and often accommodate same-day diagnostics for critical issues.
How do you handle data security during repairs?
We follow strict data protection protocols, including secure storage of devices and encrypted handling of sensitive information throughout the repair process.
