Business Details
21 Years
experience
Trusted Computer Repair & IT Support in Gloucester
Established in 2005, Cotswold Computer Medic has built a reputation as a trusted provider of computer repair and IT support services for homes and small businesses across Gloucestershire. Our team of experienced technicians specialises in resolving technical issues, offering hardware and software solutions, and providing tailored advice to ensure clients receive optimal value. As a Microsoft Partner Program member and authorised Dell reseller, we combine technical expertise with a commitment to customer satisfaction.Our services extend to smart home integration, cybersecurity guidance, and data recovery, supported by partnerships with local organisations and recognition in regional media. With a physical store in Gloucester since 2008, we prioritise clear communication, avoiding technical jargon to ensure accessibility for all clients.
Services
Computer Repair
Laptop Repair
IT Support
Smart Home Setup
Data Recovery
Remote Support
Cybersecurity Advice
Hardware Sales
Software Solutions
PC Healthchecks
Details
- Year established: 2005
Highlights and features
- Established in 2005 with proven expertise in home and business IT solutions
- Local specialists serving Gloucester, Cheltenham, and surrounding areas
- Certified technicians with Microsoft and Dell partnerships
- Transparent pricing with no hidden fees or technical jargon
- Award-winning customer service with 186+ five-star reviews
Associations and certifications
- Microsoft Partner Program
- Federation of Small Businesses
What people say
Fast turnaround
Expert knowledge
Friendly service
Competitive pricing
Reliable support
Services
Computer Repair
We diagnose and resolve hardware and software issues for desktop computers, ensuring optimal performance. Our engineers replace faulty components, upgrade systems, and eliminate malware threats. Clients benefit from same-day repairs where possible and comprehensive post-service support.
Laptop Repair
Specialist repairs for laptops including screen replacements, battery upgrades, and port fixes. We maintain device integrity while restoring functionality, with options for on-site diagnostics. Customers receive clear cost breakdowns before any work commences.
IT Support
Comprehensive IT support covering network setup, software installation, and system optimisation. Our team provides remote and on-site solutions for businesses, ensuring minimal downtime. Services include cybersecurity audits and data backup implementation.
Smart Home Setup
Integration of smart devices including security cameras, thermostats, and voice assistants. We configure systems for seamless operation and provide training on device usage. Solutions are tailored to individual household requirements.
Data Recovery
Professional data recovery from failed drives and corrupted systems. We employ advanced tools to retrieve lost documents, photos, and critical business files. A no-recovery-no-fee policy ensures client confidence.
People
Steve Davis
Lead Technician
With 15+ years in IT support, Steve specialises in custom PC builds and business IT solutions. He provides expert advice on system upgrades and cybersecurity measures, maintaining strong client relationships through clear communication.
Questions
Do you offer on-site computer repairs?
Yes, we provide on-site repairs for homes and businesses in Gloucester and Cheltenham areas.
Can you help with Windows 10 end-of-life upgrades?
Yes, we offer Windows 11 upgrade solutions including data migration and compatibility checks.
Do you support local businesses?
Yes, we specialise in IT support for small businesses across Gloucestershire with tailored solutions.
Are your technicians certified?
Our team includes Microsoft-certified engineers with Dell partnership accreditation.
What payment methods do you accept?
We accept cash, card payments, and business invoicing for larger projects.
Do you offer remote support options?
Yes, we provide remote diagnostics and software troubleshooting for urgent issues.
