Business Details
37 Years
experience
Emergency
services
Expert IT Support in Norwich
Onyx IT has been a beacon of reliability and innovation in the IT industry for over 30 years. Specialising in Growth, Resilience, and Risk Management, we have helped countless businesses navigate the complexities of the digital landscape. Our commitment to integrity, innovation, and customer focus ensures we deliver tailored solutions that build lasting relationships. With a dedicated team of experts, we provide proactive IT services and cybersecurity solutions, empowering businesses to focus on their core operations. Our strategic planning aligns technology with business goals, offering clients a competitive edge through scalable cloud computing and advanced IT systems. We prioritise transparency and fairness, ensuring our actions are guided by a moral compass that fosters trust.Our expertise spans IT support, infrastructure upgrades, and GDPR compliance, with a proven track record of enhancing business efficiency and security. By identifying and mitigating cyber risks, we protect data and operations while enabling clients to scale effortlessly. Our services are designed to streamline processes, reduce downtime, and optimise resource allocation, ensuring businesses remain robust and adaptable. With offices in Norwich and serving clients across the East of England, Onyx IT combines local knowledge with global standards to deliver exceptional value.
Services
IT Support
Cloud Computing
Cyber Security
Infrastructure Upgrades
GDPR Compliance
Hosted Telephony
Document Management
vCIO Services
WiFi Systems
Hardware Procurement
Details
- Year established: 1989
Highlights and features
- We have over 30 years of experience in IT support and cybersecurity.
- Our proactive monitoring prevents issues before they disrupt operations.
- Tailored cloud computing solutions align with your business objectives.
- Dedicated team of certified engineers ensures minimal downtime.
- Cyber Essentials certified for robust data protection standards.
Associations and certifications
- Cyber Essentials
What people say
Proactive solutions
Reliable partner
Expertise
Tailored services
Exceptional support
Services
IT Support
Our IT support services ensure seamless technology operations for businesses. We provide proactive monitoring, troubleshooting, and maintenance to prevent disruptions. With 30+ years of experience, our engineers deliver rapid resolution to technical issues while implementing preventive measures. Clients benefit from reduced downtime, optimised system performance, and strategic technology planning aligned with business goals.
Cloud Computing
Cloud computing services enable scalable and secure digital transformation. We implement Microsoft 365 and custom cloud infrastructures that enhance collaboration and data accessibility. Our solutions reduce hardware costs while improving operational flexibility. Businesses gain competitive advantages through automated workflows, real-time analytics, and disaster recovery capabilities tailored to their specific industry requirements.
Cyber Security
Comprehensive cybersecurity services protect against evolving digital threats. We conduct risk assessments, implement Cyber Essentials standards, and provide staff training to strengthen defences. Our proactive monitoring detects vulnerabilities before exploitation occurs. Clients receive customised security frameworks that ensure regulatory compliance while safeguarding sensitive business and customer data from breaches.
Infrastructure Upgrades
Infrastructure upgrade services future-proof business technology environments. We assess existing systems and implement modern hardware, software, and network solutions. Our upgrades improve performance, energy efficiency, and scalability while maintaining compatibility with legacy systems. Businesses benefit from enhanced productivity tools and reduced maintenance costs through strategic technology investments.
GDPR Compliance
GDPR compliance services ensure proper data handling practices across organisations. We conduct audits, implement data protection policies, and provide staff training to meet regulatory requirements. Our solutions include secure document management systems and breach prevention protocols. Businesses gain confidence in their data governance while avoiding penalties through our comprehensive compliance frameworks.
People
John
Director
With decades of experience in defense and security, John leads Onyx IT's strategic direction. He combines technical expertise with business acumen to drive innovation while maintaining a family-oriented approach to leadership.
Mike
IT Specialist
Mike brings over 20 years of technical support experience, known for clear communication and patient problem-solving. His 'can-do' attitude ensures clients receive practical IT solutions tailored to their specific needs.
Clare
Finance & HR
Clare manages financial and HR operations with 20+ years of experience. Her organisational skills ensure smooth business operations while her gardening and badminton hobbies reflect her balanced approach to work-life priorities.
Joe
Projects Manager
Joe specialises in education and government sector IT projects. With a background in PC building, he combines technical expertise with community involvement as a Jehovah's Witness volunteer for A/V operations.
Will
Cybersecurity Specialist
Will transitioned from computer science to cybersecurity expertise. His passion for rock music parallels his analytical approach to threat detection, while outdoor activities like mountain climbing reflect his problem-solving mindset.
Questions
How does Onyx IT IT help businesses with digital transformation?
We implement scalable cloud solutions and modern infrastructure that align with business objectives. Our strategic planning ensures technology investments directly support growth and operational efficiency.
What cybersecurity accreditations does Onyx IT IT hold?
We maintain Cyber Essentials certification, demonstrating our commitment to protecting client data through industry-recognised security standards and best practices.
Can Onyx IT IT support businesses without internal IT departments?
Yes, we provide comprehensive outsourced IT services tailored to organisations lacking in-house technical resources, offering full-service support from strategy to implementation.
How does proactive monitoring benefit businesses?
Our proactive monitoring identifies and resolves potential issues before they cause disruptions, minimising downtime and ensuring continuous business operations through early threat detection.
What industries does Onyx IT IT serve?
We work with diverse sectors including education, healthcare, manufacturing, and professional services, providing customised IT solutions that address specific industry challenges and compliance requirements.
How does Onyx IT IT ensure service quality?
Through continuous staff training, regular system audits, and client feedback mechanisms, we maintain high service standards while adapting to evolving technology and business needs.
