Business Details
50+ Years
experience
Emergency
services
Your Trusted Family Opticians in Norfolk
Dipple & Conway is a family-run independent opticians with over a century of heritage, established in 1916. We combine cutting-edge technology with traditional expertise to deliver exceptional eye and hearing health services. Our commitment to clinical excellence is supported by state-of-the-art equipment and a fourth-generation family legacy of customer care. We offer a curated selection of luxury designer and independent eyewear brands, alongside comprehensive audiology services.As active community members, we provide tailored Vision Care Plans, emergency appointments, and discounts to ensure accessible, high-quality care. Our team of professionals delivers personalized service across five Norfolk locations, maintaining a reputation for reliability and innovation. With a focus on long-term client relationships, we integrate advanced diagnostics, preventative care, and expert advice to meet individual vision and hearing needs.
Services
Eye Tests
Contact Lenses
Audiology Services
Designer Glasses
Ear Wax Removal
Details
- Year established: 1916
Highlights and features
- We have over 100 years of heritage in optometry and audiology services.
- Our fourth-generation family business prioritizes personalized, ethical care.
- We use state-of-the-art diagnostic technology for precise eye and hearing assessments.
- We offer exclusive Vision Care Plans with discounts and emergency coverage.
- Our team provides expert advice on luxury designer and independent eyewear brands.
What people say
Excellent and friendly service
Fantastic treatment
First class service
Professional and knowledgeable
Exceptional choice of frames
Services
Eye Tests
Our comprehensive eye tests use advanced optometry technology to assess vision health and detect potential issues. Qualified optometrists conduct detailed examinations, providing personalized recommendations for corrective lenses or further care. The service includes digital retinal imaging and tailored follow-up plans to maintain optimal eye health.
Contact Lenses
Expert contact lens fittings ensure comfortable, precise vision correction tailored to individual eye shapes and lifestyles. We offer a wide range of lenses, including daily disposables, toric, and multifocal options. Our team provides ongoing support for proper hygiene and lens maintenance to guarantee long-term eye health.
Audiology Services
Our audiology department delivers hearing assessments and solutions using modern diagnostic equipment. Services include hearing tests, aid fittings, and ear wax removal. Personalized advice helps clients select appropriate devices, with ongoing support for maintenance and adjustment to improve quality of life.
Designer Glasses
We curate luxury designer and independent eyewear brands, combining style with functional precision. Expert opticians assist with frame selection based on facial structure, prescription needs, and personal taste. All glasses are crafted to exacting standards for durability and visual clarity.
Vision Care Plan
This subscription service offers regular eye exams, discounts on eyewear, and emergency appointments. Members receive priority access to advanced diagnostics and preventative care, ensuring continuous monitoring of vision health with cost-effective benefits for long-term eye care management.
Questions
What services does Dipple & Conway offer?
We provide eye tests, contact lens fittings, audiology assessments, designer glasses, ear wax removal, and Vision Care Plans.
Do you offer emergency eye care?
Yes, we provide urgent appointments for eye injuries or sudden vision issues at our Norwich branch.
Are your opticians qualified?
All our optometrists are fully qualified and registered with the General Optical Council for professional standards.
Can I try hearing aids before buying?
Our audiology team offers trial periods for hearing aids to ensure they meet your specific needs.
Do you have luxury eyewear brands?
We stock premium designer frames and independent brands with unique, handcrafted designs for discerning customers.
How do I book an appointment?
Book online via our website or contact your nearest branch directly for immediate assistance with scheduling.
