Transforming Your Floor, Transforming Your Home
Exceptional Flooring Solutions in Gravesend
Nestled in the heart of Gravesend, Carpet Design Centre stands as a trusted name in flooring solutions. With decades of experience and a passion for delivering exceptional customer satisfaction, we offer a comprehensive selection of flooring options to transform the look and feel of any space.
A Wide Array of Products
Our vast array of products includes:
- Amtico Flooring: Experience the elegance and warmth of this stunningly realistic vinyl flooring.
- Lano Carpets: Discover soft, cozy carpets ideal for bedrooms, living areas, and more.
- Furlong Flooring: Enjoy the versatility and durability of this exceptional vinyl flooring.
- Laminate Flooring: Find stylish and affordable flooring options perfect for any room.
- LVT Flooring: Enjoy the authentic look of wood with the benefits of modern vinyl.
Tailored Solutions for Every Need
At Carpet Design Centre, we understand that every project is unique. Our dedicated team will work closely with you to understand your vision and requirements, offering:
- Free Measuring and Quoting Service: Get accurate measurements and a personalized quote from one of our experienced professionals.
- Free Sampling Service: Request samples of your favorite flooring options and experience them firsthand.
- Expert Consultation: Our team can assess your space and offer tailored advice on the best flooring solutions for your needs.
Exceptional Customer Care and Attention
Customer satisfaction is our top priority. We are committed to:
- Open communication and clear project updates
- Responsive customer service throughout the process
- Attention to detail and meticulous workmanship
- Quality assurance checks before and after installation
Contact us today and discover the possibilities with Carpet Design Centre!
Summary of Customer Reviews:
Customer Satisfaction and Quality of Service
Customers were extremely pleased with the service provided by Carpet Design Centre. The staff was described as helpful, friendly, and professional. They provided excellent advice and assistance, ensuring that customers were completely satisfied with their purchases and installations. Several customers mentioned that they would highly recommend Carpet Design Centre to others.
Quality of Products
The quality of the carpets and flooring provided by Carpet Design Centre was consistently praised by customers. They appreciated the wide range of choices available and the ability to select products that met their specific needs and budgets.
Efficient and Timely Service
Many customers commented on the prompt and efficient service provided by Carpet Design Centre. Orders were processed quickly, and installations were completed on time or even earlier than expected. The staff was always available to answer questions and address any concerns customers may have had.
Negative Experiences
A few customers experienced issues with their orders, including measurement mistakes and additional costs not included in the initial quote. One customer was disappointed with the installation process, citing unprofessional behavior by the installers and a lack of cleanliness. However, in most cases, the company was able to resolve these issues promptly and to the customer's satisfaction.
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