Store with confidence, grow with ease.
At Esskay Management Services, we specialize in providing top-notch Residential Property Management services in Central London. As a family-run business with over 30 years of experience, we take pride in offering a bespoke service that prioritizes quality and personal customer care. Our team of experts is dedicated to creating a positive experience for our clients, and we strive to build long-term relationships with our clients.
Our Services
We understand the importance of effective property management, which is why we focus on providing a tailor-made service that meets the unique needs of each client. Our services include:
- Property management and administration
- Financial management and accounting
- Maintenance and repairs
- Health and safety management
- Insurance management
- Client communication and liaison
Our Values
At Esskay Management Services, we operate on a strong set of values that guide our approach to property management. We believe in:
- Credibility: We are committed to being honest, transparent, and reliable in our dealings with clients.
- Transparency: We believe in clear and open communication with our clients, ensuring that they are informed about every aspect of their property.
- Value for Money: We strive to provide excellent value for money, ensuring that our clients receive the best possible service at a competitive price.
Our Team
Our team consists of experienced professionals who are passionate about providing exceptional property management services. Our team includes partners, a director, senior and junior property managers, chartered surveyors, and administrative and support staff. We are a close-knit team that works together to ensure that our clients receive the best possible service.
How We Work
At Esskay Management Services, we believe in building strong relationships with our clients. We assign a dedicated property manager to each client, who takes responsibility for all aspects of property management. Our property managers work closely with clients, lessees, and residents to ensure that their needs are met and that their properties are well-maintained.
What Sets Us Apart
What sets us apart is our commitment to providing a personalized service that meets the unique needs of each client. We are a small, boutique company that is dedicated to delivering exceptional property management services. Our team is experienced, knowledgeable, and passionate about what they do, and we take pride in our work.
Overall Experience
The reviewers have expressed strong dissatisfaction with the company, citing unprofessionalism and a lack of responsiveness.
Customer Service
The customer service provided by the company has been deemed "disgusting" and unhelpful. The reviewers felt that they were not assisted in resolving their issues, and were instead left to seek legal advice to resolve matters.
Charges and Value
The reviewers have also expressed dissatisfaction with the high service charges, which they feel are not justified by the quality of service provided.
Recommendation
Both reviewers strongly advise against working with this company, citing their unprofessionalism and lack of responsiveness.
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