Our Vision
Severn Vets is a dedicated small animal veterinary practice established in 1999, proudly serving the pets of Worcester, Alcester, and Henley in Arden. We are committed to providing exceptional veterinary care built on trust, empathy, and cutting-edge technology.
Our Team of Experienced Professionals
Our experienced and compassionate team of vets, nurses, and support staff are passionate about animal welfare and dedicated to offering comprehensive healthcare solutions tailored to your pet's individual needs.
What We Offer
We provide a comprehensive range of services encompassing:
General Healthcare
- Preventive care and vaccinations
- Routine check-ups and health assessments
- Advanced diagnostics and treatment for illnesses and injuries
- Surgery and dental care
- Hydrotherapy for pain management and rehabilitation
Specialized Care
- Advanced diagnostics using X-ray, ultrasound, and laboratory testing
- Minimally invasive surgery for faster recovery and less trauma
- Specialized care for orthopedic conditions with advanced rehabilitation facilities
- Soft tissue surgery expertise for complex medical and surgical conditions
Additional Services
- Pet insurance assistance
- Pet health plans for affordable preventative care
- Compassionate end-of-life care
Our Commitment to Quality Care
We are committed to upholding the highest standards of care and are proud to be a proud member of the VetPartners family. We adhere to the stringent RCVS Practice Standards Scheme, ensuring that your pet receives the best possible care from qualified professionals.
Experience Compassionate Care Today
At Severn Vets, we understand the deep bond between you and your pet. We are committed to providing compassionate and personalized care that addresses both their physical and emotional needs. Contact us today to learn more about our comprehensive services and how we can partner with you to ensure your furry friend lives a long and healthy life.
Complaints and Criticisms
Several reviewers have expressed dissatisfaction with the veterinary practice's handling of their pets' care. Ross Ross and Jason Agius specifically felt that the practice prioritized making money over animal welfare. Ross Ross reported being charged extra for separate prescriptions, which he believed was unfair. Jason Agius was unhappy about the lack of transparency regarding his dog's health and the amount he was charged.
Fiona Howarth felt that the practice was more interested in making money than in caring for pets. She was reportedly charged a lot of money for Metacam and Baytril, which she felt was excessive. Marton Orsi was unhappy with the practice's handling of his dachshund's care, including a diagnosis that may not have been accurate and high costs for medication.
Issues with Staff and Communication
Some reviewers were unhappy with the staff's attitude or communication. Rachel Newman felt that the vet who examined her cat was unfriendly and did not explain the diagnosis or treatment options clearly. Jason Agius was unhappy with the lack of transparency regarding his dog's health and the amount he was charged. Fiona Howarth reported poor communication regarding insurance and claims handling.
Positive Feedback
Several reviewers had positive experiences at the practice. Mandy Goodwin, Ella Mitchell, Mr. Bond, Gloria Moffit, and Becca all praised the staff's kindness, compassion, and care for their pets. Gloria Moffit specifically praised Mark the vet's bedside manner and expertise with rats.
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