At Henwick Vets, we are an independent, down-to-earth veterinary practice dedicated to providing top-notch care for small animals. Our purpose-built clinic, established in 2014, has recently undergone an extension to cater to the growing demand for our services. We take pride in being a forward-thinking practice, built on traditional values and practical care, while maintaining affordability for our clients.
Our Mission
Our mission is simple: to provide good, honest, and affordable veterinary care for your beloved pets. We believe that every client is entitled to quality care for their pets, and we strive to deliver just that. Our team of experienced vets, nurses, and support staff work together to provide comprehensive care for small animals, making you and your pet feel right at home.
Our Services
At Henwick Vets, we offer a wide range of services to cater to your pet's needs. From routine check-ups and vaccinations to surgical procedures and emergency care, our dedicated team is here to help. We also offer nurse clinics for your convenience, allowing our veterinary nurses to take a more client-facing role and provide personalized attention to your pets. Additionally, we have expanded our veterinary team to strengthen our skillset and expand our services to meet the growing demands of our clients.
Our Team
Our team is comprised of experienced and dedicated individuals who share our passion for animal care. Our vets, nurses, and support staff are committed to providing exceptional service and ensuring that your pets receive the best possible care. We are proud of our team and the high standard of service we provide, and we look forward to welcoming you and your pets to our practice.
Our Facilities
Our purpose-built clinic is designed to provide a comfortable and stress-free environment for your pets. We have a state-of-the-art facility, equipped with the latest technology and equipment to ensure that your pets receive the best possible care. Our clinic is easily accessible by foot, car, and public transport, and we offer a car park for our clients' convenience.
Our Values
At Henwick Vets, we value work-life balance and prioritize the well-being of our team members. We believe that happy employees translate to happy clients, and we strive to provide a positive and supportive work environment. We are proud to be an independent business, thriving in the prime of veterinary care, and we look forward to continuing to serve our loyal clients and their pets.
Overview of Reviews
The majority of reviews are extremely positive, praising the veterinary practice for their kind, caring, and helpful staff, excellent service, and reasonable prices. Many reviewers have expressed gratitude for the care and attention their pets have received, and some have even credited the practice with saving their pets' lives.
Positive Comments
- The staff, including vets and other employees, are friendly, kind, and caring.
- The practice is efficient, with minimal waiting times and a thorough approach to consultations.
- The prices are reasonable, and the practice prioritizes the health and well-being of the animals over profits.
- The facility is clean, spacious, and well-maintained, with ample parking.
Negative Comments
- One reviewer had a poor experience with a female employee who was unhelpful and dismissive, citing that the reviewer was no longer in the system after six years.
- Another reviewer was unhappy with the practice's decision to advise them to find a closer vet, which they perceived as discriminatory.
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