Creating the right impression, every time.
Here at JLM Mortgage Services, we're passionate about providing expert mortgage advice to individuals, families, and businesses across the UK. With over 18 years of experience, our team of independent mortgage advisors has built a reputation for delivering exceptional service, in-depth knowledge, and bespoke solutions tailored to each client's unique needs.
Our Expertise
As independent whole-of-market mortgage advisors, we have access to the entire mortgage market, allowing us to offer a vast range of mortgage options from leading lenders large and small. Our team takes pride in staying up-to-date with the latest mortgage products, regulations, and market trends, ensuring that our clients receive the most suitable and competitive mortgage deals available.
Our Services
Our comprehensive range of mortgage services includes:
- Residential Mortgages: First-time buyer, moving home, remortgaging, and buy-to-let mortgages
- Specialist Mortgages: Equity release, large loans (1 million+), high net worth mortgages, private bank mortgages, contractors mortgages, self-build mortgages, complex income mortgages, bridging finance, and development finance
- Protection Services: Life insurance, critical illness cover, income protection, home insurance, family protection, relevant life, key man, and business protection
- Wealth Management: Expert guidance on investments, pensions, and long-term financial planning through our sister company, JLM Wealth Management
Why Choose Us
We're different from other mortgage brokers because we're:
- Independent: Unrestricted by ties to estate agencies or insurance providers, we work solely for our clients' best interests.
- Unbiased: With access to the entire mortgage market, we offer impartial advice on the most suitable mortgage products for each client.
- Friendly: We build lifelong relationships with our clients, providing ongoing support and guidance throughout their mortgage journey.
What Our Clients Say
Don't just take our word for it - read what our clients have to say about their experiences with JLM Mortgage Services.
JLM Mortgages Review Summary
Service Quality
The majority of customers are extremely satisfied with the service provided by JLM Mortgages. They highlight the professionalism, expertise, and efficiency of the team, particularly Ryan, Kish, and Seb. The quick responses to queries, constant updates, and dedication to finding the best mortgage deals are frequently mentioned.
Positive Feedback
Customers praise the staff's friendliness, patience, and knowledge. The service provided is deemed exceptional, with clients appreciating the personal touch and tailored advice. Some customers have returned for repeat business, further emphasizing their satisfaction.
Negative Feedback
However, one customer had a disappointing experience due to the lack of communication and follow-up from their broker. Despite having all necessary documents, the application was not processed, and the customer felt let down and wasted time.
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